SugarcrmApplication

CVE-2019-17303

HIGH · 8.8 CVSS v3.1 Published 2019-10-07
Fix available
A fix is available. Upgrade to 7.9.5.0 / 8.0.4 or later.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SugarCRM before 8.0.4 and 9.x before 9.0.2 allows PHP code injection in the MergeRecords module by a Developer user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SugarCRM before versions 8.0.4 and 9.0.2 contains a PHP code injection vulnerability in the MergeRecords module that allows authenticated Developer-level users to inject and execute arbitrary PHP code on the server, potentially leading to full system compromise.

MitigationUpgrade SugarCRM to version 8.0.4 or later, or 9.0.2 or later. Until patched, restrict Developer-level permissions to trusted personnel only and monitor for suspicious activity in the MergeRecords module.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
SugarcrmApplication
Affected:>= 7.9.0.0, < 7.9.5.0>= 8.0.0, < 8.0.4>= 9.0.0, < 9.0.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify SugarCRM version
    Locate the SugarCRM version number in the admin panel under 'About SugarCRM' or check the version.php file in the installation directory
    Affected if The installed version falls within >= 7.9.0.0 and < 7.9.5.0, OR >= 8.0.0 and < 8.0.4, OR >= 9.0.0 and < 9.0.2
  2. Verify user permission level
    Check the role assignments for users in the SugarCRM admin panel under 'Users' and 'Roles'. Look for accounts assigned the Developer role or elevated permissions
    Affected if Any user account with Developer-level or higher permissions exists in the system
  3. Confirm MergeRecords module accessibility
    Navigate to the MergeRecords module in the SugarCRM interface or check the module loader to see if MergeRecords is enabled and accessible
    Affected if The MergeRecords module is enabled and available to users in the system
  4. Review MergeRecords activity logs
    Check SugarCRM audit logs and server access logs for unusual or suspicious MergeRecords operations, particularly requests with unexpected parameters
    Affected if Audit logs show MergeRecords usage with unusual parameter patterns or requests originating from Developer-level accounts that are unexpected

Your environment is likely affected if SugarCRM version is below 8.0.4 or 9.0.2 AND a user with Developer-level permissions can access the MergeRecords module.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 7.9.5.0 / 8.0.4 / 9.0.2 or later
Fixed in 7.9.5.08.0.49.0.2
Interim mitigation

Upgrade SugarCRM to version 8.0.4 or later, or 9.0.2 or later. Until patched, restrict Developer-level permissions to trusted personnel only and monitor for suspicious activity in the MergeRecords module.

Fix this in Sugarcrm Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing12.0 h
  • Review / QA3.0 h
24.0 hours of engineering $4,020
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,432.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-17303 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-17303 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data