CVE-2019-17314
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedSugarCRM before 8.0.4 and 9.x before 9.0.2 allows directory traversal in the Configurator module by an Admin user.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSugarCRM versions prior to 8.0.4 and 9.x prior to 9.0.2 contain a directory traversal vulnerability in the Configurator module. An authenticated Administrator can manipulate file path parameters to access files outside the intended directory boundaries, potentially exposing sensitive system files.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 7.9.0.0, < 7.9.5.0>= 8.0.0, < 8.0.4>= 9.0.0, < 9.0.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Determine installed SugarCRM versionLocate the version file or admin panel that displays the SugarCRM version information. Common locations include the admin about page or a version.php file in the installation directory.Affected if The installed version falls within these ranges: 7.9.0.0 to 7.9.4.x, 8.0.0 to 8.0.3.x, or 9.0.0 to 9.0.1.x.
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Verify Administrator access existsCheck user accounts with Administrator role privileges in the SugarCRM user management section.Affected if Any user account with Administrator role exists and can log in to the application.
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Confirm Configurator module is accessibleLog in as Administrator and navigate to the Configurator module in the admin menu to verify it is enabled and reachable.Affected if The Configurator module is present and accessible to Administrator users.
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Review Configurator file path parametersInspect any functionality in the Configurator module that accepts file paths or allows file manipulation, such as file upload, cache clearing, or template path configuration.Affected if The Configurator module contains features that accept user-supplied file path parameters without proper validation.
You are affected if your SugarCRM version is 7.9.0.0 through 7.9.4.x, 8.0.0 through 8.0.3.x, or 9.0.0 through 9.0.1.x AND an authenticated Administrator can access the Configurator module with file path handling features.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data7.9.5.08.0.49.0.2
Upgrade to SugarCRM 8.0.4, 9.0.2, or later. Until patched, limit administrative access and audit Configurator module activity for path traversal attempts.
- Consultation4.0 h
- Implementation8.0 h
- Testing8.0 h
- Review / QA4.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,656.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-17314 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-17314 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data