Cx SupervisorApplication · Omron

CVE-2019-18251

HIGH · 8.8 CVSS v3.1 Published 2019-11-26
Fix available
A fix is available. Upgrade to after 3.5 or later.
See remediation →
95/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Omron CX-Supervisor, Versions 3.5 (12) and prior, Omron CX-Supervisor ships with Teamviewer Version 5.0.8703 QS. This version of Teamviewer is vulnerable to an obsolete function vulnerability requiring user interaction to exploit.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Omron CX-Supervisor versions 3.5(12) and prior ship with an obsolete version of TeamViewer (5.0.8703 QS) that contains a known vulnerability in an obsolete function. The bundled TeamViewer component can be exploited through user interaction, allowing potential remote code execution or unauthorized access.

MitigationUpdate the bundled TeamViewer component to a patched version, or upgrade to a newer CX-Supervisor release that ships with a secure TeamViewer version. If an official update is unavailable, consider removing or disabling the bundled TeamViewer if not required for operations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Cx SupervisorApplication
Affected:<= 3.5\(12\)
TeamviewerApplication
Affected:= 5.0.8703_qs

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify CX-Supervisor installation and version
    Open Windows Control Panel, go to Programs and Features, locate 'Omron CX-Supervisor' in the installed programs list and note the version number displayed. Alternatively, check the installation directory for version information in the program files.
    Affected if The installed version is 3.5(12) or any version number lower than 3.5(12)
  2. Locate bundled TeamViewer component
    Search for TeamViewer executable files within the CX-Supervisor installation directory. Common paths may include the main program folder or a subfolder named 'TeamViewer', 'SupportTools', or similar. Also check common TeamViewer installation paths on the system.
    Affected if TeamViewer executables (TeamViewer.exe, TeamViewer_Service.exe, or similar) are found in or alongside the CX-Supervisor installation
  3. Determine TeamViewer version
    Right-click the TeamViewer executable file, select Properties, and view the Details tab to read the Product Version. Alternatively, run 'TeamViewer.exe --version' from command prompt if supported, or view version info in Add/Remove Programs if TeamViewer appears as a separate installed program.
    Affected if The TeamViewer version is exactly 5.0.8703_qs or falls within the obsolete 5.0.x range
  4. Verify TeamViewer service or process status
    Open Windows Task Manager or Services console and check if TeamViewer service is running, or if TeamViewer processes are active. Also check for scheduled tasks related to TeamViewer auto-start.
    Affected if The TeamViewer service is installed and set to run, or TeamViewer processes are currently active on the system
  5. Check TeamViewer remote access configuration
    Open TeamViewer if present, navigate to Extras > Options > Advanced, and review the incoming connection settings and security configurations. Check if unattended access or automatic acceptance of connections is enabled.
    Affected if TeamViewer is configured to accept incoming connections without manual confirmation, or unattended access is enabled

Your environment is affected if CX-Supervisor version 3.5(12) or prior is installed AND the bundled TeamViewer version 5.0.8703_qs is present, particularly if the TeamViewer service or remote access features are active.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.5
Interim mitigation

Update the bundled TeamViewer component to a patched version, or upgrade to a newer CX-Supervisor release that ships with a secure TeamViewer version. If an official update is unavailable, consider removing or disabling the bundled TeamViewer if not required for operations.

Fix this in Cx Supervisor Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,160
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-18251 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data