Pcoip Standard AgentApplication · Teradici

CVE-2019-20362

HIGH · 7.8 CVSS v3.1 Published 2020-01-08
Fix available
A fix is available. Upgrade to 19.08.1 / 19.08.3 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Teradici PCoIP Agent before 19.08.1 and PCoIP Client before 19.08.3, an unquoted service path can cause execution of %PROGRAMFILES(X86)%\Teradici\PCoIP.exe instead of the intended pcoip_vchan_printing_svc.exe file.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

An unquoted service path vulnerability in Teradici PCoIP Agent before 19.08.1 and PCoIP Client before 19.08.3 causes Windows to attempt executing %PROGRAMFILES(X86)%\Teradici\PCoIP.exe (the first path component with a space) instead of the intended pcoip_vchan_printing_svc.exe service binary, potentially enabling privilege escalation.

MitigationUpgrade to PCoIP Agent 19.08.1 or PCoIP Client 19.08.3 or later to implement proper path quoting in the service configuration.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Pcoip Standard AgentApplication
Affected:< 19.08.1
Pcoip Graphics AgentApplication
Affected:< 19.08.1
Pcoip ClientApplication
Affected:< 19.08.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Teradici PCoIP installation exists
    Check if the directory %PROGRAMFILES(X86)%\Teradici\ exists or query installed programs via registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for entries containing 'Teradici' or 'PCoIP'
    Affected if The Teradici PCoIP software is installed on the system
  2. Identify installed PCoIP component type
    List contents of the Teradici folder in Program Files (x86). Look for 'Agent' subfolder (indicating PCoIP Agent) or check for PCoIP Client executable directly
    Affected if PCoIP Agent or PCoIP Client is present
  3. Determine installed PCoIP version
    Right-click the pcoip.exe file in the installation folder, select Properties, then view the Details tab for File Version, or run: wmic product where "name like '%pcoip%'" get version
    Affected if The version is less than 19.08.1 for Agent or less than 19.08.3 for Client
  4. Check for unquoted service path
    Run 'sc qc pcoip_vchan_printing_svc' to query the service configuration. Examine the BINARY_PATH_NAME field. If the path contains spaces and is not enclosed in quotes, it is unquoted
    Affected if The BINARY_PATH_NAME shows an unquoted path containing spaces (e.g., C:\Program Files (x86)\Teradici\... without quotes)
  5. List all PCoIP-related services
    Run 'wmic service where "name like '%pcoip%'" get name,displayname,binarypathname' to see all PCoIP services and their executable paths
    Affected if Any PCoIP service shows an unquoted path with spaces in its binary path

A user is affected if Teradici PCoIP Agent version is below 19.08.1 or PCoIP Client version is below 19.08.3 AND any associated Windows service has an unquoted executable path containing spaces.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 19.08.1 / 19.08.3 or later
Fixed in 19.08.119.08.3
Interim mitigation

Upgrade to PCoIP Agent 19.08.1 or PCoIP Client 19.08.3 or later to implement proper path quoting in the service configuration.

Fix this in Pcoip Standard Agent Scoped from the published advisory
  • Consultation1.0 h
  • Implementation1.0 h
  • Testing1.0 h
  • Review / QA1.0 h
4.0 hours of engineering $750
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-20362 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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