Mattermost ServerApplication · Mattermost

CVE-2019-20876

MEDIUM · 5.4 CVSS v3.1 Published 2020-06-19
Fix available
A fix is available. Upgrade to 4.10.8 / 5.7.3 or later.
See remediation →
60/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Mattermost Server before 5.9.0, 5.8.1, 5.7.3, and 4.10.8. Users can deactivate themselves, bypassing a policy.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

In affected Mattermost Server versions, the system allows users to deactivate their own accounts without properly enforcing administrator-defined policies that may restrict self-deactivation. This represents a bypass of intended access control restrictions.

MitigationUpgrade Mattermost Server to version 5.9.0, 5.8.1, 5.7.3, or 4.10.8 or later. Until upgraded, administrators should monitor account deactivation activity closely.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Mattermost ServerApplication
Affected:< 4.10.8>= 5.7.0, < 5.7.3>= 5.8.0, < 5.8.1= 5.9.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Mattermost Server version
    Access the system console or use the Mattermost API to retrieve the server version (typically available at /api/v4/system/stats or in the system console footer)
    Affected if The installed version falls into any of these ranges: < 4.10.8, >= 5.7.0 and < 5.7.3, >= 5.8.0 and < 5.8.1, or exactly 5.9.0
  2. Verify if administrator policies restricting self-deactivation are defined
    Check the System Console under Policies or Security settings for any configured policies that should prevent users from self-deactivating their accounts
    Affected if Policies restricting self-deactivation exist but users can still deactivate their own accounts regardless
  3. Review account deactivation logs for unauthorized self-deactivations
    Examine Mattermost audit logs or the System Console logs for deactivation events, specifically looking for instances where standard users deactivated their own accounts
    Affected if Audit logs show users successfully deactivated their own accounts despite admin policies that should have blocked such actions
  4. Confirm whether the deactivation feature is accessible to standard users
    Test or verify through documentation whether standard (non-admin) users have access to account deeletion/deactivation options in their profile settings
    Affected if Standard users have the ability to deactivate their own accounts through the UI or API when they should be restricted by policy

A user is affected if their Mattermost Server version is within the vulnerable ranges listed AND standard users can bypass administrator-defined self-deactivation restrictions to deactivate their own accounts.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 4.10.8 / 5.7.3 / 5.8.1 or later
Fixed in 4.10.85.7.35.8.1
Interim mitigation

Upgrade Mattermost Server to version 5.9.0, 5.8.1, 5.7.3, or 4.10.8 or later. Until upgraded, administrators should monitor account deactivation activity closely.

Fix this in Mattermost Server Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-20876 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-20876 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data