Am 100 FirmwareOperating system · Crestron

CVE-2019-3936

HIGH · 7.5 CVSS v3.1 Published 2019-04-30
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Crestron AM-100 with firmware 1.6.0.2 and AM-101 with firmware 2.7.0.2 is vulnerable to denial of service via a crafted request to TCP port 389. The request will force the slideshow to transition into a "stopped" state. A remote, unauthenticated attacker can use this vulnerability to stop an active slideshow.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Crestron AM-100 and AM-101 wireless presentation devices contain a denial of service vulnerability in the LDAP service listening on TCP port 389. A remote, unauthenticated attacker can send a crafted request to this port that forces the active slideshow into a stopped state, preventing legitimate presentation functionality.

MitigationRestrict network access to TCP port 389 using firewall rules or network segmentation to prevent unauthorized external access. If possible, apply vendor firmware updates when available. Consider disabling the LDAP service if not required for the deployment.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Am 100 FirmwareOperating system
Affected:= 1.6.0.2
Am 101 FirmwareOperating system
Affected:= 2.7.0.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify device model
    Check the device label, web interface, or management console to confirm the model is either AM-100 or AM-101
    Affected if Device is not an AM-100 or AM-101 model, then it is not affected by this specific CVE
  2. Check firmware version
    Access the device web interface or administrative console and locate the firmware version information; compare against 1.6.0.2 for AM-100 or 2.7.0.2 for AM-101
    Affected if Firmware version exactly matches 1.6.0.2 (AM-100) or 2.7.0.2 (AM-101)
  3. Verify LDAP service is enabled
    Check device network configuration or run a port scan targeting TCP port 389 to confirm the LDAP service is listening
    Affected if LDAP service on TCP port 389 is enabled and accessible on the device
  4. Check slideshow status
    Access the device web interface or presentation console and verify the current slideshow state; look for indicators that presentation functionality is stopped or unavailable
    Affected if Active slideshow is in a stopped state or presentation functionality is unresponsive following potential exploitation

A user is affected if they have an AM-100 running firmware 1.6.0.2 or an AM-101 running firmware 2.7.0.2 with LDAP service on TCP port 389 enabled, and the slideshow is in a stopped state.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Restrict network access to TCP port 389 using firewall rules or network segmentation to prevent unauthorized external access. If possible, apply vendor firmware updates when available. Consider disabling the LDAP service if not required for the deployment.

Fix this in Am 100 Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-3936 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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