Touchpoint AnalyticsApplication · Hp

CVE-2019-6333

MEDIUM · 6.7 CVSS v3.1 Published 2019-10-11
Fix available
A fix is available. Upgrade to 4.1.4.2827 or later.
See remediation →
69/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A potential security vulnerability has been identified with certain versions of HP Touchpoint Analytics prior to version 4.1.4.2827. This vulnerability may allow a local attacker with administrative privileges to execute arbitrary code via an HP Touchpoint Analytics system service.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A local privilege escalation vulnerability in HP Touchpoint Analytics system service versions prior to 4.1.4.2827 allows an attacker with existing administrative privileges to execute arbitrary code through the HP Touchpoint Analytics service.

MitigationUpdate HP Touchpoint Analytics to version 4.1.4.2827 or later to remediate this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Touchpoint AnalyticsApplication
Affected:< 4.1.4.2827

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
High
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check if HP Touchpoint Analytics service exists
    Open Services console (services.msc) and look for 'HP Touchpoint Analytics Service' or run 'Get-Service -Name *Touchpoint*' in PowerShell
    Affected if The service is not found, meaning the product is not installed and the system is not affected
  2. Identify the installed version of HP Touchpoint Analytics
    Check the file version of 'C:\Program Files\HP\HP Touchpoint Analytics Service\HP.TouchpointAnalytics.Service.exe' by right-clicking the file, selecting Properties, and viewing the Details tab, or use PowerShell: (Get-Item 'C:\Program Files\HP\HP Touchpoint Analytics Service\HP.TouchpointAnalytics.Service.exe').VersionInfo.FileVersion
    Affected if The version displayed is lower than 4.1.4.2827 (for example, 4.1.4.2826 or earlier)
  3. Confirm the service is running
    In Services console, verify the HP Touchpoint Analytics Service status is 'Running', or run 'Get-Service -Name *Touchpoint* | Select-Object Status'
    Affected if The service is running and the version is below 4.1.4.2827
  4. Verify current user has administrative privileges
    Run 'whoami /groups' and look for 'BUILTIN\Administrators' or run '[Security.Principal.WindowsPrincipal]::new([Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole]::Administrator)' in PowerShell which returns True if admin
    Affected if The current user has administrator privileges and the service version is below 4.1.4.2827

You are affected if HP Touchpoint Analytics is installed with a version lower than 4.1.4.2827, the service is running, and you have administrative privileges on the system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 4.1.4.2827 or later
Fixed in 4.1.4.2827
Interim mitigation

Update HP Touchpoint Analytics to version 4.1.4.2827 or later to remediate this vulnerability.

Fix this in Touchpoint Analytics Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-6333 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-6333 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data