CVE-2019-7001
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA SQL injection vulnerability in the WebUI component of IP Office Contact Center could allow an authenticated attacker to retrieve or alter sensitive data related to other users on the system. Affected versions of IP Office Contact Center include all 9.x and 10.x versions prior to 10.1.2.2.2-11201.1908. Unsupported versions not listed here were not evaluated.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSQL injection vulnerability in the WebUI component of IP Office Contact Center allows authenticated attackers to inject malicious SQL queries, potentially enabling retrieval or modification of sensitive data belonging to other users on the system.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 9.0.0, <= 9.1.9>= 10.0.0.0, <= 10.1.2.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm IP Office Contact Center installationCheck for IP Office Contact Center installation by looking for its service or checking the installed programs on the server where Avaya IP Office is deployed.Affected if The product is not installed, the vulnerability does not apply.
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Identify the installed versionAccess the WebUI admin interface or check the application version through the system's 'About' or version information panel within IP Office Contact Center.Affected if The installed version falls within 9.0.0 to 9.1.9 OR 10.0.0.0 to 10.1.2.1, indicating the affected version range.
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Verify WebUI component is accessibleConfirm the WebUI component is exposed by checking if HTTP/HTTPS access to the IP Office Contact Center web interface is enabled and reachable.Affected if The WebUI is not accessible, the SQL injection attack surface may not be present.
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Check WebUI authentication configurationReview the WebUI security settings to determine whether authentication is enforced for access to the contact center management interface.Affected if Authentication is disabled or weak, authenticated SQL injection becomes possible.
A user is affected if IP Office Contact Center is installed with a version between 9.0.0-9.1.9 or 10.0.0.0-10.1.2.1 and the WebUI component is accessible and uses authentication.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpgrade IP Office Contact Center to version 10.1.2.2.2-11201.1908 or later. If immediate patching is not possible, restrict WebUI access to trusted IP addresses and enforce strong authentication controls.
- Consultation3.0 h
- Implementation8.0 h
- Testing4.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-7001 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-7001 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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