EntrapassApplication · Johnsoncontrols

CVE-2019-7589

CRITICAL · 9.8 CVSS v3.1 Published 2020-03-10
Fix available
A fix is available. Upgrade to 8.10 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability with the SmartService API Service option exists whereby an unauthorized user could potentially exploit this to upload malicious code to the server that could be executed at system level privileges. This affects Johnson Controls' Kantech EntraPass Corporate Edition versions 8.0 and prior; Kantech EntraPass Global Edition versions 8.0 and prior.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The SmartService API Service in Kantech EntraPass versions 8.0 and prior contains an authentication/authorization bypass allowing unauthenticated attackers to upload malicious files that execute with SYSTEM-level privileges, enabling complete system compromise.

MitigationApply vendor patch when available; until then, restrict network access to the SmartService API to trusted IPs only via firewall, disable the API service if not required, and monitor for suspicious upload activity.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
EntrapassApplication
Affected:< 8.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify EntraPass version
    Check the installed EntraPass version through the application (Help > About) or by inspecting the installation directory for version metadata
    Affected if Installed version is below 8.10 (or version cannot be determined and is known to be 8.0 or prior)
  2. Confirm SmartService API is enabled
    Check if the SmartService API service is running on the EntraPass server. This is typically a Windows service named 'EntraPass SmartService' or similar, viewable via Services.msc
    Affected if SmartService API service is installed and running on the system
  3. Assess network exposure of SmartService API
    Review firewall rules and network configuration to determine if the SmartService API port (commonly port 9001, verify in service documentation) is accessible from untrusted networks
    Affected if SmartService API port is exposed to untrusted/untrusted networks or the internet
  4. Inspect upload directories for suspicious files
    Examine the upload directories used by the SmartService API for any unexpected or malicious files. Check application logs for unauthorized upload attempts
    Affected if Unexpected files exist in upload directories or logs show unauthenticated upload activity

System is likely affected if EntraPass version is below 8.10 and the SmartService API service is enabled and network-accessible to untrusted sources.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 8.10 or later
Fixed in 8.10
Interim mitigation

Apply vendor patch when available; until then, restrict network access to the SmartService API to trusted IPs only via firewall, disable the API service if not required, and monitor for suspicious upload activity.

Recommended fix Moderate confidence

Entrapass version 8.10 or later

  1. Verify current Entrapass version by checking the application or system information
  2. Download Entrapass version 8.10 or later from the official Johnson Controls website or your authorized distribution channel
  3. Review Johnson Controls upgrade documentation and release notes before proceeding
  4. Backup the current Entrapass database and configuration files
  5. Stop all Entrapass services including the SmartService API Service
  6. Install version 8.10 or later following the standard upgrade procedure
  7. After installation, restart all Entrapass services
  8. Verify the SmartService API Service is running correctly
Caveat Review Johnson Controls release notes for any compatibility changes with existing integrations or plugins before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Entrapass Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA4.0 h
40.0 hours of engineering $7,000
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $11,200.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-7589 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-7589 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data