Avocent Umg 4000 FirmwareOperating system · Vertiv

CVE-2019-9507

HIGH · 7.2 CVSS v3.1 Published 2020-03-30
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
78/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The web interface of the Vertiv Avocent UMG-4000 version 4.2.1.19 is vulnerable to command injection because the application incorrectly neutralizes code syntax before executing. Since all commands within the web application are executed as root, this could allow a remote attacker authenticated with an administrator account to execute arbitrary commands as root.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Vertiv Avocent UMG-4000 web interface version 4.2.1.19 is vulnerable to OS command injection due to improper neutralization of code syntax. An authenticated administrator can inject and execute arbitrary OS commands, and because the web application runs as root, these commands execute with full root privileges.

MitigationApply vendor-supplied firmware patch if available; otherwise implement compensating controls such as network segmentation, strict access control lists, and monitoring for administrative activity to reduce exposure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Avocent Umg 4000 FirmwareOperating system
Affected:= 4.2.1.19

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Locate the hardware label or access the admin console to confirm the device is a Vertiv Avocent UMG-4000
    Affected if The device is not a Vertiv Avocent UMG-4000
  2. Check the firmware version
    Access the web interface admin panel or use the command line interface to retrieve the installed firmware version
    Affected if The firmware version is exactly 4.2.1.19
  3. Verify the web interface is accessible
    Attempt to reach the UMG-4000 web interface via HTTP/HTTPS on the expected management port
    Affected if The web interface is exposed and reachable from a network where attackers could attempt authentication
  4. Confirm administrative authentication is enabled
    Check the web interface security settings to verify that administrator authentication is required for access
    Affected if Authentication is disabled or uses weak default credentials, making unauthorized admin access possible
  5. Review for signs of command injection exploitation
    Examine system logs, process lists, or network connections for unexpected commands, scripts, or outbound connections that may indicate exploitation attempts
    Affected if Logs show unexpected shell commands, new scheduled tasks, or unfamiliar processes running as root

You are affected only if the device is a Vertiv Avocent UMG-4000 running firmware version 4.2.1.19 and the web interface is accessible to authenticated administrators.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor-supplied firmware patch if available; otherwise implement compensating controls such as network segmentation, strict access control lists, and monitoring for administrative activity to reduce exposure.

Fix this in Avocent Umg 4000 Firmware Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
15.0 hours of engineering $2,640
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-9507 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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