CVE-2019-9868
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn issue was discovered in the Web Console in Veritas NetBackup Appliance through 3.1.2. The SMTP password is displayed to an administrator.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceThe Veritas NetBackup Appliance Web Console through version 3.1.2 improperly displays the SMTP password in plain text to authenticated administrators instead of masking or hiding the sensitive credential. This allows any administrator user to view the SMTP password used for email notifications.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data<= 3.1.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify NetBackup Appliance versionAccess the NetBackup Appliance web console and navigate to the About or System Information page to view the installed version number, or use the command line: /opt/veritas/nba/bin/nbappcli get versionAffected if The displayed version is 3.1.2 or any version lower than 3.1.2
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Verify SMTP configuration existsNavigate to the NetBackup Appliance web console Settings or Notifications section, or check the configuration file at /etc/nba.conf or similar for SMTP settings. Look for configured email notification or SMTP server settings.Affected if SMTP/email notification is configured on the appliance
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Check if SMTP password is displayed in plain textAs an authenticated administrator user, access the email or SMTP configuration page in the NetBackup Appliance web console. Locate the SMTP password field and observe whether the password characters are visible in plain text rather than masked with dots or asterisks.Affected if The SMTP password field shows the actual password characters in plain text instead of being masked or hidden
You are affected if your NetBackup Appliance runs version 3.1.2 or lower, SMTP is configured, and the password appears unmasked in the web interface.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply the vendor-supplied patch or upgrade NetBackup Appliance to a version beyond 3.1.2 that remediates this vulnerability. Verify after upgrade that SMTP credentials are no longer visible in plain text in the web interface.
- Consultation2.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA2.0 h
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Free · runs locallyCheck whether your project pulls in CVE-2019-9868 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-9868 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data