My Cloud FirmwareOperating system · Westerndigital

CVE-2019-9949

HIGH · 8.8 CVSS v3.0 Published 2019-05-23
Fix available
A fix is available. Upgrade to 2.31.183 or later.
See remediation →
94/100
Remediation priority · Urgent
Public exploit Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Western Digital My Cloud Cloud, Mirror Gen2, EX2 Ultra, EX2100, EX4100, DL2100, DL4100, PR2100 and PR4100 before firmware 2.31.183 are affected by a code execution (as root, starting from a low-privilege user session) vulnerability. The cgi-bin/webfile_mgr.cgi file allows arbitrary file write by abusing symlinks. Specifically, this occurs by uploading a tar archive that contains a symbolic link, then uploading another archive that writes a file to the link using the "cgi_untar" command. Other commands might also be susceptible. Code can be executed because the "name" parameter passed to the cgi_unzip command is not sanitized.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis
How this class of weakness works · CWE-59

A file operation follows a symbolic link without checking where it actually points, so an attacker who can plant or swap a link redirects the operation to a file they should not be able to touch. It is a common local privilege-escalation primitive. Remediation is resolving and validating the real target path, and avoiding operations on attacker-controllable links.

General guidance for the link following (symlink) class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
My Cloud FirmwareOperating system
Affected:< 2.31.183
My Cloud Mirror Gen2 FirmwareOperating system
Affected:< 2.31.183
My Cloud Ex2 Ultra FirmwareOperating system
Affected:< 2.31.183
My Cloud Ex2100 FirmwareOperating system
Affected:< 2.31.183
My Cloud Ex4100 FirmwareOperating system
Affected:< 2.31.183
My Cloud Dl2100 FirmwareOperating system
Affected:< 2.31.183
My Cloud Dl4100 FirmwareOperating system
Affected:< 2.31.183
My Cloud Pr2100 FirmwareOperating system
Affected:< 2.31.183

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 2.31.183 or later
Fixed in 2.31.183
We can perform the upgrade in your staging environment and verify nothing breaks — typical engagement from $1,950. Get the upgrade done

Scan for this in your stack

Free · runs locally
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Check whether your project pulls in CVE-2019-9949 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-9949 in production — separate from our analysis above.

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What this is

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What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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