True ImageApplication · Acronis

CVE-2020-10139

HIGH · 7.8 CVSS v3.1 Published 2020-10-21
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Acronis True Image 2021 includes an OpenSSL component that specifies an OPENSSLDIR variable as a subdirectory within C:\jenkins_agent\. Acronis True Image contains a privileged service that uses this OpenSSL component. Because unprivileged Windows users can create subdirectories off of the system root, a user can create the appropriate path to a specially-crafted openssl.cnf file to achieve arbitrary code execution with SYSTEM privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Acronis True Image 2021 includes an OpenSSL component that configures OPENSSLDIR to C:\jenkins_agent\, a subdirectory of the system root. Because unprivileged Windows users can create directories off the system root, an attacker can create this path and place a malicious openssl.cnf file to achieve arbitrary code execution when the privileged service loads the OpenSSL component.

MitigationChange OPENSSLDIR to a secure location not user-writable (e.g., within Program Files) or apply vendor patch; alternatively, restrict creation of directories at system root.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
True ImageApplication
Affected:= 2021

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Acronis True Image 2021 is installed
    Check the installed programs list via Control Panel > Programs and Features, or run: Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Where-Object {$_.DisplayName -like '*Acronis True Image 2021*'}
    Affected if Acronis True Image 2021 appears in the installed programs list
  2. Confirm the vulnerable OpenSSL path exists
    Check if the directory C:\jenkins_agent\ exists on the system by running: Test-Path C:\jenkins_agent\
    Affected if The C:\jenkins_agent\ directory exists and contains an openssl.cnf file
  3. Check if unprivileged users can create the attack path
    Attempt to create the directory C:\jenkins_agent\ as a standard (non-admin) user account, or inspect NTFS permissions on the root drive to verify Users group has Create Folder permission
    Affected if A standard user can create directories directly under C:\ (the system root) without administrator privileges
  4. Inspect the OpenSSL configuration used by Acronis
    Locate the Acronis True Image installation directory (typically under C:\Program Files\Acronis), find the OpenSSL binary and any openssl.cnf files it references, and examine the OPENSSLDIR setting
    Affected if The OpenSSL configuration points to C:\jenkins_agent\ as the configuration directory

A system is affected if Acronis True Image 2021 is installed, the C:\jenkins_agent\ directory is present or creatable by unprivileged users, and the Acronis OpenSSL component references this path for its configuration file.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Change OPENSSLDIR to a secure location not user-writable (e.g., within Program Files) or apply vendor patch; alternatively, restrict creation of directories at system root.

Fix this in True Image Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-10139 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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