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GlpiApplication · Glpi Project

CVE-2020-11032

HIGH · 7.2 CVSS v3.1 Published 2020-05-05
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
78/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In GLPI before version 9.4.6, there is a SQL injection vulnerability for all helpdesk instances. Exploiting this vulnerability requires a technician account. This is fixed in version 9.4.6.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in GLPI helpdesk software before version 9.4.6 allows authenticated technicians to execute arbitrary SQL queries via unsanitized input fields.

MitigationUpgrade GLPI to version 9.4.6 or later to remediate the SQL injection vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
GlpiApplication
Affected:= 9.4.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if GLPI is installed
    Locate GLPI installation directories or check web server configuration for GLPI instances
    Affected if GLPI software is present on the system
  2. Determine the installed GLPI version
    Access the GLPI administration panel and navigate to Setup > General > System Information, or inspect the version file in the GLPI root directory
    Affected if The displayed version is 9.4.5
  3. Verify authentication is enabled
    Confirm that GLPI user authentication is active and technician accounts exist
    Affected if Authentication is enabled and at least one technician-level user account exists
  4. Check for unsanitized input exposure
    Review application logs for unusual SQL errors or audit access to input fields in ticket creation or user profile modules
    Affected if SQL errors appear in logs or unexpected queries are observed

The environment is affected only if GLPI version 9.4.5 is installed with authentication enabled, allowing technicians to access unsanitized input fields.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade GLPI to version 9.4.6 or later to remediate the SQL injection vulnerability.

Fix this in Glpi Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing3.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,750
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-11032 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data