Mivoice Connect ClientApplication · Mitel

CVE-2020-12456

HIGH · 8.8 CVSS v3.1 Published 2020-08-26
Fix available
A fix is available. Upgrade to 214.100.1223.0 or later.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A remote code execution vulnerability in Mitel MiVoice Connect Client before 214.100.1223.0 could allow an attacker to execute arbitrary code in the chat notification window, due to improper rendering of chat messages. A successful exploit could allow an attacker to steal session cookies, perform directory traversal, and execute arbitrary scripts in the context of the Connect client.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Mitel MiVoice Connect Client before version 214.100.1223.0 contains a remote code execution vulnerability in the chat notification window caused by improper rendering of chat messages. Attackers can inject malicious scripts through chat messages that execute in the context of the Connect client, enabling session cookie theft, directory traversal, and arbitrary script execution.

MitigationUpgrade Mitel MiVoice Connect Client to version 214.100.1223.0 or later to remediate the improper message rendering vulnerability. Until patched, restrict or disable chat functionality and monitor for suspicious chat messages.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Mivoice Connect ClientApplication
Affected:< 214.100.1223.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Mitel MiVoice Connect Client is installed
    Check the installed programs list in Windows Control Panel > Programs and Features, or look for the application in the installation directory (typically C:\Program Files\Mitel\MiVoice Connect Client or C:\Program Files (x86)\Mitel\MiVoice Connect Client)
    Affected if The application is present on the system and the chat feature is used
  2. Determine the installed version of MiVoice Connect Client
    Right-click the client executable (typically named MitelConnect.exe or similar), select Properties, and view the Version tab. Alternatively, open the client and check Help > About, or examine the version in the Windows Registry under HKLM\SOFTWARE\Mitel\MiVoice Connect or HKCU\SOFTWARE\Mitel\MiVoice Connect
    Affected if The installed version number is lower than 214.100.1223.0 (for example, 214.100.1000.0, 214.x.x.x versions below 214.100.1223.0, or any 19x.x.x.x version)
  3. Confirm chat notification feature is enabled
    Within the client, navigate to Settings > Notifications or Settings > Chat to verify that chat message notifications are enabled. This feature is often enabled by default for collaborative functionality
    Affected if Chat notifications are enabled and the client receives external chat messages from other users or servers
  4. Review chat message logs for suspicious content
    Check the client's log files (typically located in %APPDATA%\Mitel\MiVoice Connect\Logs or the installation folder) for any chat messages containing unusual script tags, HTML entities, or path-like strings that could indicate exploitation attempts
    Affected if Log files contain chat messages with encoded scripts, directory traversal patterns (../), or unexpected HTML/script content

You are affected if Mitel MiVoice Connect Client is installed with a version lower than 214.100.1223.0 and chat notification functionality is enabled, as the vulnerability requires the client to process incoming chat messages to execute injected scripts.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 214.100.1223.0 or later
Fixed in 214.100.1223.0
Interim mitigation

Upgrade Mitel MiVoice Connect Client to version 214.100.1223.0 or later to remediate the improper message rendering vulnerability. Until patched, restrict or disable chat functionality and monitor for suspicious chat messages.

Fix this in Mivoice Connect Client Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-12456 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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