SuitecrmApplication · Salesagility

CVE-2020-14208

MEDIUM · 5.4 CVSS v3.1 Published 2020-11-18
Fix available
A fix is available. Upgrade to after 7.11.13 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SuiteCRM 7.11.13 is affected by stored Cross-Site Scripting (XSS) in the Documents preview functionality. This vulnerability could allow remote authenticated attackers to inject arbitrary web script or HTML.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A stored Cross-Site Scripting (XSS) vulnerability exists in SuiteCRM 7.11.13 within the Documents preview functionality. Authenticated attackers can inject malicious web script or HTML into document content, which persists and executes when other users preview the affected documents.

MitigationImplement robust input validation and output encoding on the Documents preview functionality to neutralize XSS payloads; also apply Content Security Policy (CSP) headers as a defense-in-depth measure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
SuitecrmApplication
Affected:<= 7.11.13

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check SuiteCRM version
    Log into SuiteCRM as administrator, navigate to Admin > About SuiteCRM, or inspect the file ./suitecrm_version.php to determine the exact version number installed
    Affected if The installed version is 7.11.13 or any earlier version (7.x.x through 7.11.13)
  2. Verify Documents module is enabled
    Navigate to Admin > Module Loader > Module Management, or check the modules directory ./modules/Documents to confirm the Documents module is installed and enabled
    Affected if The Documents module exists and is enabled in the CRM installation
  3. Confirm user role permissions allow document access
    Log in as a standard user (non-admin), navigate to the Documents module dropdown, and verify users with standard roles can create and access document records
    Affected if Non-admin users have Create and View permissions for the Documents module
  4. Inspect Documents module for unexpected content
    Access the Documents list view (index.php?module=Documents&action=index), review document entries, particularly those with file attachments or external content, look for unusual script tags or HTML elements in document names, descriptions, or file contents
    Affected if Any document records contain unsanitized HTML or script tags, especially in fields that render during preview

You are affected if SuiteCRM version is 7.11.13 or earlier AND the Documents module is enabled with user access permissions active.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 7.11.13
Interim mitigation

Implement robust input validation and output encoding on the Documents preview functionality to neutralize XSS payloads; also apply Content Security Policy (CSP) headers as a defense-in-depth measure.

Fix this in Suitecrm Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-14208 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14208 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data