Advanced Outbound TelephonyApplication · Oracle

CVE-2020-14671

HIGH · 8.2 CVSS v3.1 Published 2020-07-15
Fix available
A fix is available. Upgrade to after 12.1.3 or later.
See remediation →
89/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: User Interface). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS 3.1 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Unauthenticated HTTP vulnerability in the User Interface component of Oracle Advanced Outbound Telephony (versions 12.1.1-12.1.3) allows remote attackers to access critical data or perform unauthorized insert/update/delete operations. The attack requires user interaction (UI:R) and can impact additional products due to scope change (S:C).

MitigationApply Oracle Critical Patch Update (CPU) or the specific patch for Oracle E-Business Suite 12.1.x addressing CVE-2020-14671. Restrict network access to the Oracle Advanced Outbound Telephony interface and implement additional authentication layers where possible.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Advanced Outbound TelephonyApplication
Affected:>= 12.1.1, <= 12.1.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Oracle Advanced Outbound Telephony is installed
    Query Oracle E-Business Suite application inventory or check for the Advanced Outbound Telephony module presence in the application farm
    Affected if Oracle Advanced Outbound Telephony is installed and running in the environment
  2. Verify the installed version of Oracle Advanced Outbound Telephony
    Check the version number of the Advanced Outbound Telephony component through Oracle applications administration console or version lookup utilities
    Affected if The installed version falls within the range of 12.1.1 through 12.1.3 inclusive
  3. Confirm the UI component is accessible via HTTP
    Check if the Oracle Advanced Outbound Telephony user interface endpoint is reachable over HTTP or unauthenticated HTTPS
    Affected if The Telephony UI is exposed and accessible without requiring authentication
  4. Verify network exposure of the Telephony interface
    Determine if the Advanced Outbound Telephony interface is accessible from untrusted network segments or the public internet
    Affected if The interface can be reached from outside the trusted internal network

The environment is affected if Oracle Advanced Outbound Telephony version 12.1.1 through 12.1.3 is installed and its UI component is accessible over HTTP without proper authentication controls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 12.1.3
Interim mitigation

Apply Oracle Critical Patch Update (CPU) or the specific patch for Oracle E-Business Suite 12.1.x addressing CVE-2020-14671. Restrict network access to the Oracle Advanced Outbound Telephony interface and implement additional authentication layers where possible.

Fix this in Advanced Outbound Telephony Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,176.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14671 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data