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MarketingApplication · Oracle

CVE-2020-14831

HIGH · 8.2 CVSS v3.1 Published 2020-10-21
Fix available
A fix is available. Upgrade to after 12.2.10 or later.
See remediation →
89/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle Marketing product of Oracle E-Business Suite (component: Marketing Administration). Supported versions that are affected are 12.1.1 - 12.1.3 and 12.2.3 - 12.2.10. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Marketing. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Marketing, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Marketing accessible data as well as unauthorized update, insert or delete access to some of Oracle Marketing accessible data. CVSS 3.1 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Unauthenticated remote vulnerability in Oracle E-Business Suite Marketing Administration component allows attackers via HTTP to access critical marketing data (high confidentiality impact) and perform limited unauthorized data modifications (low integrity impact). Exploitation requires human interaction (social engineering/luring), and while primarily affecting Oracle Marketing, attacks may impact additional products in the E-Business Suite.

MitigationApply Oracle Critical Patch Update (October 2020 or later) for CVE-2020-14831. As interim compensating controls, restrict network access to Marketing Administration interfaces and deploy WAF rules to detect anomalous HTTP requests targeting this component.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
MarketingApplication
Affected:>= 12.1.1, <= 12.1.3>= 12.2.3, <= 12.2.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Oracle E-Business Suite installation
    Check for Oracle E-Business Suite installation by looking for Oracle application directories (typically $ORACLE_HOME/applications) or checking Oracle Fusion Middleware inventory. Query the database for E-Business Suite version: SELECT release_name FROM apps.fnd_product_groups;
    Affected if Oracle E-Business Suite is not installed - the vulnerability does not apply.
  2. Determine Oracle Marketing module version
    Query the Oracle E-Business Suite version for the Marketing module. Use SQL: SELECT patch_level FROM apps.fnd_product_installations WHERE product = 'MSC' OR product LIKE '%Marketing%'; Or check the OAM (Oracle Application Manager) about page for Marketing version.
    Affected if The version falls OUTSIDE these ranges: 12.1.1 to 12.1.3 OR 12.2.3 to 12.2.10 - the system may not be affected.
  3. Verify Marketing Administration interface is exposed
    Check if the Marketing Administration web interface is accessible. Test access to the Marketing Administration console URLs such as /OA_HTML/ibeCAcdSmg.jsp or /OA_HTML/ibeCZgpDynamic.jsp under the E-Business Suite context. Inspect web server configuration (Oracle HTTP Server/OHS) for alias configurations pointing to Marketing components.
    Affected if The Marketing Administration HTTP interface is not exposed or accessible from the network - exploitation may not be possible.
  4. Check network accessibility of Marketing ports
    Verify which network ports the Oracle E-Business Suite HTTP servers are listening on (typically ports 8000-8009 for OHS). Use netstat or nmap to determine if these ports are accessible from untrusted networks. Review load balancer or web firewall configurations for the E-Business Suite endpoints.
    Affected if HTTP ports for E-Business Suite are only accessible from trusted internal networks - the attack surface is reduced.

A system is affected if Oracle E-Business Suite with Oracle Marketing module versions 12.1.1-12.1.3 or 12.2.3-12.2.10 is installed AND the Marketing Administration HTTP interface is network-accessible to potential attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 12.2.10
Interim mitigation

Apply Oracle Critical Patch Update (October 2020 or later) for CVE-2020-14831. As interim compensating controls, restrict network access to Marketing Administration interfaces and deploy WAF rules to detect anomalous HTTP requests targeting this component.

Fix this in Marketing Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,176.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14831 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data