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Universal Work QueueApplication · Oracle

CVE-2020-14862

HIGH · 8.8 CVSS v3.1 Published 2020-10-21
Fix available
A fix is available. Upgrade to after 12.2.9 or later.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle Universal Work Queue product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3 - 12.2.9. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Universal Work Queue. Successful attacks of this vulnerability can result in takeover of Oracle Universal Work Queue. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

CVE-2020-14862 is a critical vulnerability in Oracle Universal Work Queue (component: Internal Operations) affecting Oracle E-Business Suite versions 12.2.3 through 12.2.9. The flaw allows a low-privileged attacker with network access via HTTP to potentially achieve complete takeover of the Universal Work Queue component, with high impact on confidentiality, integrity, and availability.

MitigationApply the relevant Oracle Critical Patch Update for CVE-2020-14862 as soon as feasible. Until patches are applied, restrict network access to Oracle E-Business Suite interfaces to trusted users only.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Universal Work QueueApplication
Affected:>= 12.2.3, <= 12.2.9

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Oracle E-Business Suite installation
    Locate the Oracle E-Business Suite installation directory or check for EBS-related services running on the system. Common locations include $ORACLE_HOME paths or standard application server directories.
    Affected if Oracle E-Business Suite is not installed on the system.
  2. Determine the E-Business Suite version
    Query the Oracle application version using standard Oracle utilities or check version files in the EBS installation directory. This is typically accessible through the Oracle Applications Manager interface or via SQL query against the APPS schema.
    Affected if The version cannot be determined or is not Oracle E-Business Suite.
  3. Verify the version falls within affected range
    Compare the installed version number against the affected range: 12.2.3 through 12.2.9. Any version from 12.2.3, 12.2.4, 12.2.5, 12.2.6, 12.2.7, 12.2.8, or 12.2.9 is within the affected range.
    Affected if The installed version is 12.2.3, 12.2.4, 12.2.5, 12.2.6, 12.2.7, 12.2.8, or 12.2.9.
  4. Confirm Universal Work Queue component is accessible
    Check if the Universal Work Queue component is deployed and accessible via HTTP/HTTPS network access. Verify if the /uwk or Universal Work Queue endpoints are exposed.
    Affected if Universal Work Queue is not deployed or not network-accessible.

The environment is affected if Oracle E-Business Suite is running with version 12.2.3 through 12.2.9 and the Universal Work Queue component is deployed and accessible over the network.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 12.2.9
Interim mitigation

Apply the relevant Oracle Critical Patch Update for CVE-2020-14862 as soon as feasible. Until patches are applied, restrict network access to Oracle E-Business Suite interfaces to trusted users only.

Fix this in Universal Work Queue Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing10.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,580
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,928.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14862 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data