Command CentreApplication · Gallagher

CVE-2020-16101

HIGH · 7.5 CVSS v3.1 Published 2020-09-15
Fix available
A fix is available. Upgrade to 8.00.1228 / 8.10.1211 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
It is possible for an unauthenticated remote DCOM websocket connection to crash the Command Centre service due to an out-of-bounds buffer access. Affected versions are v8.20 prior to v8.20.1166(MR3), v8.10 prior to v8.10.1211(MR5), v8.00 prior to v8.00.1228(MR6), all versions of 7.90 and earlier.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

An unauthenticated remote attacker can send specially crafted DCOM websocket connections to the Command Centre service, triggering an out-of-bounds buffer access that crashes the service (Denial of Service). The vulnerability exists in websocket handling code and affects multiple version branches.

MitigationUpgrade Command Centre to the patched versions: v8.20.1166(MR3) or later, v8.10.1211(MR5) or later, v8.00.1228(MR6) or later. Versions 7.90 and earlier have no patch available and require migration to a supported version branch.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Command CentreApplication
Affected:>= 8.00, < 8.00.1228>= 8.10, < 8.10.1211>= 8.20, < 8.20.1166= 8.00.1228= 8.10.1211= 8.20.1166

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Gallagher Command Centre version
    Check the Gallagher Command Centre version through the server's About section in the client application, or query the Windows services list for 'Gallagher Command Centre' and view its properties, or check the installation directory for version information files.
    Affected if The installed version falls within these vulnerable ranges: 8.00 through 8.00.1227, 8.10 through 8.10.1210, or 8.20 through 8.20.1165. Any version before the patched releases (8.00.1228 MR6, 8.10.1211 MR5, 8.20.1166 MR3) is affected.
  2. Verify DCOM websocket service is exposed
    Determine if the Command Centre server has DCOM/websocket interfaces enabled for remote connections. Check Windows DCOM settings and firewall rules that permit incoming connections to Command Centre ports (typically TCP ports used by the DCOM service).
    Affected if The DCOM websocket service is accessible from the network and accepts incoming connections from untrusted sources.
  3. Check for recent service crashes
    Review Windows Event Viewer application logs for Event ID entries indicating Command Centre service crashes or unexpected terminations, particularly around times of external connection attempts.
    Affected if The service has crashed recently without an obvious cause, which could indicate exploitation attempts.

A user is affected if they are running any Command Centre version 8.00 through 8.00.1227, 8.10 through 8.10.1210, or 8.20 through 8.20.1165, AND the DCOM websocket service is network-accessible to untrusted attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 8.00.1228 / 8.10.1211 / 8.20.1166 or later
Fixed in 8.00.12288.10.12118.20.1166
Interim mitigation

Upgrade Command Centre to the patched versions: v8.20.1166(MR3) or later, v8.10.1211(MR5) or later, v8.00.1228(MR6) or later. Versions 7.90 and earlier have no patch available and require migration to a supported version branch.

Fix this in Command Centre Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,984.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-16101 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data