OpmanagerApplication · Manageengine

CVE-2020-19554

MEDIUM · 6.1 CVSS v3.1 Published 2021-09-21
Fix available
A fix is available. Upgrade to after 12.5.174 or later.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Cross Site Scripting (XSS) vulnerability exists in ManageEngine OPManager <=12.5.174 when the API key contains an XML-based XSS payload.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross Site Scripting (XSS) vulnerability in ManageEngine OPManager where the API key parameter accepts and stores an XML-based XSS payload. When users view or interact with the API key in the web interface, the malicious payload executes in their browsers.

MitigationImplement strict input validation and output encoding on the API key field to sanitize XSS payloads. Update to a version newer than 12.5.174 if available.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OpmanagerApplication
Affected:<= 12.5.174

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify ManageEngine OPManager is installed
    Locate the OPManager installation directory or check for running OPManager services/processes. Common installation paths include C:\ManageEngine\OpManager (Windows) or /opt/ManageEngine/OpManager (Linux).
    Affected if OPManager software is present on the system
  2. Check the installed OPManager version
    Look for a version file in the installation directory, typically named version.txt or displayed in the product UI under About/Support section. Compare the version number to 12.5.174.
    Affected if The installed version is 12.5.174 or any version lower than 12.5.174
  3. Locate the API key configuration area
    Access the OPManager web interface and navigate to the API settings or integration settings where API keys are configured, stored, or displayed. This is typically under Admin or Settings menus.
    Affected if You have access to the API key management interface in OPManager
  4. Inspect API key fields for malicious payloads
    View all configured API keys in the web interface. Examine the API key value for any XML-based characters such as <, >, or script tags that may indicate a stored XSS payload.
    Affected if The API key field contains XML tags, script elements, or suspicious HTML characters that could execute as JavaScript when viewed

Your environment is affected if OPManager version 12.5.174 or lower is installed AND the API key field contains a stored XSS payload that would execute when viewed in the browser.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 12.5.174
Interim mitigation

Implement strict input validation and output encoding on the API key field to sanitize XSS payloads. Update to a version newer than 12.5.174 if available.

Fix this in Opmanager Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-19554 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data