Apex OneApplication · Trendmicro

CVE-2020-24563

HIGH · 7.8 CVSS v3.1 Published 2020-09-29
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in Trend Micro Apex One may allow a local attacker to manipulate the process of the security agent unload option (if configured), which then could be manipulated to gain a privilege escalation and code execution. An attacker must first obtain the ability to execute low-privileged code on the target in order to exploit this vulnerability.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a local privilege escalation vulnerability in Trend Micro Apex One's security agent. The flaw allows a local attacker who already has low-privileged code execution to manipulate the security agent unload process, escalating privileges and achieving code execution with elevated rights.

MitigationRestrict local access to trusted users only, monitor for suspicious agent unload activity, and apply the vendor patch for CVE-2020-24563. Ensure proper file system permissions on the Apex One agent components.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Apex OneApplication
Affected:= 2019= saas

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Apex One agent is installed
    Check the system for the presence of Trend Micro Apex One security agent - look for the service named 'Apex One' or 'TmListen' in Windows services, or check Program Files for Trend Micro Apex One directories
    Affected if The Apex One security agent is not found on the system, then this CVE does not apply
  2. Identify installed Apex One version
    Locate the Apex One version information - typically found in the agent's about dialog, registry key under HKLM\SOFTWARE\TrendMicro\Apex One, or in the installer log files
    Affected if The installed version matches '2019' or is noted as 'SaaS' version - these are the affected versions per the CVE
  3. Confirm security agent is active
    Verify the Apex One security agent service is running - check if the 'Apex One' or 'TmListen' service is in a running state, or query via command: sc query TmListen
    Affected if The agent service is actively running - only running agents can be exploited via the unload process manipulation described in this CVE
  4. Check agent unload capability
    Inspect whether the agent allows remote or programmatic unload - this may be visible in the agent's policy settings, registry configuration under the Apex One agent keys, or through access control lists on the agent executable
    Affected if Non-admin users have the ability to trigger or manipulate the agent unload process - this configuration enables the privilege escalation pathway described in the CVE

Your environment is affected if Apex One version 2019 or SaaS is installed, the security agent is running, and low-privileged users can manipulate the agent unload process to escalate to SYSTEM-level privileges.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Restrict local access to trusted users only, monitor for suspicious agent unload activity, and apply the vendor patch for CVE-2020-24563. Ensure proper file system permissions on the Apex One agent components.

Fix this in Apex One Scoped from the published advisory
  • Consultation4.0 h
  • Implementation16.0 h
  • Testing8.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,600
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-24563 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data