CVE-2020-2854
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedVulnerability in the Oracle Advanced Outbound Telephony product of Oracle E-Business Suite (component: User Interface). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceVulnerability in Oracle Advanced Outbound Telephony User Interface component allows unauthenticated attackers with network access via HTTP to compromise the system. The attack requires human interaction from a victim (typical of XSS or UI-based attacks) and enables unauthorized access to critical/confidential data and partial data modification (insert/update/delete). The scope changed indicator suggests impact extends beyond the vulnerable component.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 12.1.1, <= 12.1.3CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- Required
- Scope
- Changed
- Confidentiality
- High
- Integrity
- Low
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify if Oracle Advanced Outbound Telephony is installedQuery the Oracle Application Explorer or check the installed Oracle Applications components list for the presence of the Advanced Outbound Telephony moduleAffected if The module is present in the installation
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Check installed version against affected rangeUse Oracle's version reporting tools or check the Oracle Advanced Outbound Telephony about page to determine the exact version number installedAffected if Version is >= 12.1.1 and <= 12.1.3
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Verify HTTP interface is accessibleDetermine if the Oracle Advanced Outbound Telephony User Interface web endpoints are reachable over HTTP/HTTPS from the networkAffected if The HTTP interface is exposed and reachable from network locations
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Check for suspicious HTTP requestsReview web server or application logs for the Advanced Outbound Telephony component for unusual XSS payloads or unexpected UI-based requests that may indicate exploitation attemptsAffected if Log entries show malicious-looking requests targeting the UI component
The environment is affected if Oracle Advanced Outbound Telephony is installed with version 12.1.1 through 12.1.3 and its HTTP interface is network-accessible.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply Oracle Critical Patch Update (CPU) for April 2020 that addresses CVE-2020-2854. Until patch is applied, consider restricting network access to Oracle Advanced Outbound Telephony interfaces and monitor for suspicious user activity.
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- Implementation8.0 h
- Testing6.0 h
- Review / QA2.0 h
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Free · runs locallyCheck whether your project pulls in CVE-2020-2854 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2020-2854 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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