Apex OneApplication · Trendmicro

CVE-2020-28577

MEDIUM · 5.3 CVSS v3.1 Published 2020-12-01
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An improper access control information disclosure vulnerability in Trend Micro Apex One and OfficeScan XG SP1 could allow an unauthenticated user to connect to the product server and reveal server hostname and db names.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This improper access control vulnerability in Trend Micro Apex One and OfficeScan XG SP1 allows unauthenticated users to connect to the product server and retrieve sensitive system information including the server hostname and database names. The CVSS 5.3 score reflects the information disclosure's moderate impact on reconnaissance for further attacks.

MitigationApply the vendor-released security patches for Apex One and OfficeScan XG SP1 to address the improper access control. Restrict network access to the management interface to trusted IP addresses as a compensating control until the patch is applied.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Apex OneApplication
Affected:= 2019
OfficescanApplication
Affected:= xg

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Trend Micro product and version
    Check the installed product version through the management console or system information. For Apex One, look for version 2019. For OfficeScan, look for version XG with SP1.
    Affected if The installed version is Apex One 2019 or OfficeScan XG SP1.
  2. Verify if the management interface is network accessible
    Determine if the Apex One/OfficeScan web management console is accessible from network locations. Check firewall rules and network segmentation around the server hosting the product.
    Affected if The management interface is reachable from untrusted network segments or the internet.
  3. Test for unauthenticated information disclosure
    Attempt to access the vulnerable endpoint without credentials. Send an HTTP request to the product server looking for system information disclosure without authentication. The exact endpoint varies by configuration but typically involves the product's web services.
    Affected if Sensitive system information such as server hostname and database names can be retrieved without any authentication credentials.
  4. Review network access controls
    Examine the network access control list or firewall rules governing access to the Apex One/OfficeScan management port (typically ports 4343, 443, or 8080).
    Affected if The management interface allows connections from IP addresses that are not trusted or are outside the organization.

A system is affected if it runs Apex One 2019 or OfficeScan XG SP1 and has its management interface accessible to untrusted network sources without proper authentication controls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the vendor-released security patches for Apex One and OfficeScan XG SP1 to address the improper access control. Restrict network access to the management interface to trusted IP addresses as a compensating control until the patch is applied.

Fix this in Apex One Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-28577 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data