Apex OneApplication · Trendmicro

CVE-2020-28583

MEDIUM · 5.3 CVSS v3.1 Published 2020-12-01
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An improper access control information disclosure vulnerability in Trend Micro Apex One and OfficeScan XG SP1 could allow an unauthenticated user to connect to the product server and reveal version, build and patch information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is an information disclosure vulnerability in Trend Micro Apex One and OfficeScan XG SP1 that allows unauthenticated remote users to connect to the product server and retrieve version, build, and patch information. The improper access control allows enumeration of software details without any authentication, which could aid attackers in planning further exploits.

MitigationApply the vendor patch or update to the affected Trend Micro Apex One/OfficeScan installations to fix the improper access control. Until patched, consider restricting network access to the management interface via firewall rules or network segmentation.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Apex OneApplication
Affected:= 2019
OfficescanApplication
Affected:= xg

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Trend Micro product
    Check the installed software on the server for either 'Trend Micro Apex One' or 'Trend Micro OfficeScan' and note the exact version number
    Affected if The installed product is Apex One 2019 or OfficeScan XG
  2. Verify product build and patch level
    Locate the product's built version and installed patches through the management console or system information utility
    Affected if The build is from 2019 for Apex One or XG for OfficeScan and no patches have been applied
  3. Confirm management interface network accessibility
    Determine if the Apex One/OfficeScan web console port (typically 4343 or 443) is exposed to network segments outside the trusted internal network
    Affected if The management interface is reachable from untrusted networks without firewall restrictions
  4. Test for unauthenticated version endpoint access
    From an untrusted network perspective, attempt to access common product information endpoints - if the server responds with version, build, or patch data without requiring login credentials, the issue is present
    Affected if The server returns version, build, or patch information without authentication

A user is affected if their environment runs Apex One 2019 or OfficeScan XG with the web management console accessible to untrusted networks without authentication required for version information retrieval.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the vendor patch or update to the affected Trend Micro Apex One/OfficeScan installations to fix the improper access control. Until patched, consider restricting network access to the management interface via firewall rules or network segmentation.

Fix this in Apex One Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,720
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-28583 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data