Webex MeetingsApplication · Cisco

CVE-2020-3128

HIGH · 7.8 CVSS v3.1 Published 2020-03-04
Fix available
A fix is available. Upgrade to 1.3.49 / 3.0 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in Cisco Webex Network Recording Player for Microsoft Windows and Cisco Webex Player for Microsoft Windows could allow an attacker to execute arbitrary code on an affected system. The vulnerabilities are due to insufficient validation of certain elements within a Webex recording that is stored in either the Advanced Recording Format (ARF) or the Webex Recording Format (WRF). An attacker could exploit these vulnerabilities by sending a malicious ARF or WRF file to a user through a link or email attachment and persuading the user to open the file on the local system. A successful exploit could allow the attacker to execute arbitrary code on the affected system with the privileges of the targeted user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Vulnerabilities in Cisco Webex Network Recording Player and Cisco Webex Player for Windows stem from insufficient validation of certain elements within Webex recordings stored in ARF or WRF format. An attacker can craft a malicious recording file and trick a user into opening it, achieving arbitrary code execution with the victim's privileges.

MitigationOrganizations should deploy vendor-provided patches for Cisco Webex Player when available, and users should avoid opening untrusted Webex recording files from unknown sources.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Webex MeetingsApplication
Affected:>= 39.5, < 39.5.17
Webex Meetings OnlineApplication
Affected:< 1.3.49
Webex Meetings ServerApplication
Affected:< 3.0= 3.0= 4.0
Webex Network Recording PlayerApplication
Affected:< 39.5.17< 39.11.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Cisco Webex Player is installed
    Open Windows Settings > Apps > Apps & Features, or run 'Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Select-Object DisplayName, DisplayVersion' in PowerShell to list installed programs containing 'Webex Player' or 'Webex Network Recording Player'
    Affected if The product appears in the installed programs list
  2. Determine the exact version of Cisco Webex Network Recording Player
    Run 'Get-ItemProperty "C:\Program Files\Webex\Webex Network Recording Player\WebexNrp.dll" -ErrorAction SilentlyContinue | Select-Object VersionInfo' or right-click the DLL and select Properties > Details to view the File Version
    Affected if The version shown is less than 39.5.17 or less than 39.11.0 (depending on the product line)
  3. Determine the exact version of Cisco Webex Meetings Client
    Run 'Get-ItemProperty "C:\Program Files\Webex\Webex Meetings\atlgui.exe" -ErrorAction SilentlyContinue | Select-Object VersionInfo' or check the installed programs list for the full version number
    Affected if The version shown is 39.5.x where x is less than 17, or is less than 1.3.49 for Webex Meetings Online, or is 3.0.x or 4.0.x for Webex Meetings Server
  4. Confirm the player can process ARF or WRF recording files
    Check if the Webex Network Recording Player executable exists at 'C:\Program Files\Webex\Webex Network Recording Player\WebexNrp.exe' or 'C:\Program Files\Webex\Webex Player\WebexPlayer.exe'
    Affected if The player executable exists and the system can open .arf or .wrf files (vulnerability requires this component to be present and functional)

You are affected if Cisco Webex Player or Cisco Webex Network Recording Player is installed with a version number that falls within any of the affected ranges: < 39.5.17, < 39.11.0, < 1.3.49, or version 3.0.x / 4.0.x for Webex Meetings Server.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 1.3.49 / 3.0 / 39.5.17 or later
Fixed in 1.3.493.039.5.17
Interim mitigation

Organizations should deploy vendor-provided patches for Cisco Webex Player when available, and users should avoid opening untrusted Webex recording files from unknown sources.

Fix this in Webex Meetings Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-3128 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-3128 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data