Jabber GuestApplication · Cisco
CVE-2020-3136
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA vulnerability in the web-based management interface of Cisco Jabber Guest could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. The vulnerability exists because the web-based management interface of the affected device does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or to access sensitive, browser-based information. This vulnerability affects Cisco Jabber Guest releases 11.1(2) and earlier.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceA reflected cross-site scripting (XSS) vulnerability exists in the web-based management interface of Cisco Jabber Guest. The interface fails to properly validate user-supplied input, allowing an unauthenticated remote attacker to inject malicious script code by tricking a user into clicking a crafted link. Successful exploitation enables arbitrary script execution in the context of the affected interface or access to sensitive browser-based information.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Jabber GuestApplication
<= 11.1\(2\)CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- Required
- Scope
- Changed
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify if Cisco Jabber Guest is installedCheck the system for Cisco Jabber Guest installation directories or use system inventory tools to list installed applications containing 'Jabber Guest' in the nameAffected if Cisco Jabber Guest is present on the system
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Determine the installed version of Cisco Jabber GuestLocate the version information in the installed application's about, help, or license files, or check the Windows registry or macOS application bundle for version metadataAffected if The installed version is 11.1(2) or any earlier version
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Verify the web-based management interface is accessibleAttempt to access the web-based management interface URL (typically on port 8080 or 8443) from the local host or network to confirm it is runningAffected if The web-based management interface is active and responding to HTTP/HTTPS requests
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Assess user exposure to crafted linksReview browser history and email logs for evidence of clicks on untrusted or suspicious links pointing to the Cisco Jabber Guest management interfaceAffected if Users have clicked or are likely to click untrusted links directing to the management interface
The environment is affected if Cisco Jabber Guest version 11.1(2) or lower is installed AND the web-based management interface is enabled and accessible to users who could be tricked into clicking crafted links.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUsers should refrain from clicking untrusted links. Organizations should update Cisco Jabber Guest to a patched release beyond version 11.1(2) once available from Cisco. Consider disabling the web-based management interface if not required.
Fix this in Jabber Guest
Scoped from the published advisory
- Consultation2.0 h
- Implementation2.0 h
- Testing2.0 h
- Review / QA1.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2020-3136 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2020-3136 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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