PrologueApplication · Fiserv

CVE-2020-35992

MEDIUM · 6.5 CVSS v3.1 Published 2022-08-23
Fix available
A fix is available. Upgrade to after 2020-12-16 or later.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Fiserv Prologue through 2020-12-16 does not properly protect the database password. If an attacker were to gain access to the configuration file (specifically, the LogPassword attribute within appconfig.ini), they would be able to decrypt the password stored within the configuration file. This would yield cleartext credentials for the database (to gain access to financial records of customers stored within the database), and in some cases would allow remote login to the database.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Fiserv Prologue stores database credentials (LogPassword) in an encrypted form within the appconfig.ini configuration file, but the encryption mechanism is flawed. An attacker who gains read access to this config file can decrypt the password and obtain plaintext database credentials, potentially enabling unauthorized access to financial customer records and remote database login.

MitigationRestrict file system permissions on appconfig.ini to prevent unauthorized read access; rotate the compromised database credentials immediately; contact Fiserv for any available patch addressing the weak encryption; consider implementing external secret management (e.g., Windows DPAPI, keystore) as a longer-term hardening measure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
PrologueApplication
Affected:<= 2020-12-16

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Fiserv Prologue installation
    Search for the Prologue application installation directory, typically found in program files or application data folders. Look for executables named Prologue or related Fiserv components.
    Affected if Fiserv Prologue software is present on the system
  2. Check installed version
    Locate version information in the Prologue installation directory, often in a version.txt, about dialog, or the executable file properties. Compare the version or build date to the affected range (before 2020-12-17).
    Affected if The installed version is dated 2020-12-16 or earlier, or the version number is at or below the affected release
  3. Locate appconfig.ini configuration file
    Find the appconfig.ini file within the Prologue installation directory or configuration folder. This file typically stores application settings including database connection parameters.
    Affected if The appconfig.ini file exists and is readable by the analysis process
  4. Inspect LogPassword entry
    Open appconfig.ini with a text editor or command and search for the LogPassword parameter. Verify it contains an encrypted or hashed value rather than being blank or absent.
    Affected if The LogPassword field contains a non-empty encrypted value, indicating credentials are stored in this file

A system is affected if Fiserv Prologue version 2020-12-16 or earlier is installed and the appconfig.ini file contains an encrypted LogPassword entry that uses the flawed encryption mechanism.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 2020-12-16
Interim mitigation

Restrict file system permissions on appconfig.ini to prevent unauthorized read access; rotate the compromised database credentials immediately; contact Fiserv for any available patch addressing the weak encryption; consider implementing external secret management (e.g., Windows DPAPI, keystore) as a longer-term hardening measure.

Fix this in Prologue Scoped from the published advisory
  • Consultation6.0 h
  • Implementation20.0 h
  • Testing12.0 h
  • Review / QA6.0 h
44.0 hours of engineering $7,680
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $12,288.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-35992 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data