Endpoint ProtectionApplication · Symantec

CVE-2020-5822

HIGH · 7.8 CVSS v3.1 Published 2020-02-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Symantec Endpoint Protection (SEP) and Symantec Endpoint Protection Small Business Edition (SEP SBE), prior to 14.2 RU2 MP1 and prior to 14.2.5569.2100 respectively, may be susceptible to a privilege escalation vulnerability, which is a type of issue whereby an attacker may attempt to compromise the software application to gain elevated access to resources that are normally protected from an application or user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a privilege escalation vulnerability in Symantec Endpoint Protection (SEP) and SEP Small Business Edition (SEP SBE). An attacker with local access to a system running vulnerable versions of SEP could potentially elevate their privileges to gain higher access rights. The vulnerability affects versions prior to 14.2 RU2 MP1 for SEP and prior to 14.2.5569.2100 for SEP SBE.

MitigationUpgrade to Symantec Endpoint Protection 14.2 RU2 MP1 or later (14.2.5569.2100 or later for SEP SBE) to remediate this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Endpoint ProtectionApplication
Affected:= 11.0= 12.1= 14.0.0= 14.0.1= 14.2= 12.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm SEP installation
    Check if Symantec Endpoint Protection client is installed. Look in Add/Remove Programs, or check for installation directories such as C:\Program Files\Symantec\Symantec Endpoint Protection or C:\Program Files\Symantec\Symantec Endpoint Protection Small Business Edition.
    Affected if Symantec Endpoint Protection or SEP Small Business Edition is installed on the system
  2. Retrieve installed SEP version
    Open the SEP client interface and navigate to Help > About, or run 'smc -version' from the command line in the installation directory (typically C:\Program Files\Symantec\Symantec Endpoint Protection\Client) to obtain the exact version number.
    Affected if The version displayed is 14.2 RU2 MP1 or earlier for SEP, or 14.2.5569.2100 or earlier for SEP SBE
  3. Verify SEP service is running
    Open Services console (services.msc) and locate the 'Symantec Endpoint Protection' service (sepWsc, smc, or Symantec Endpoint Protection Manager). Check if it is in a running state.
    Affected if The SEP service is running (the vulnerability requires the vulnerable software to be active)

A system is affected if Symantec Endpoint Protection or SEP Small Business Edition is installed and running with a version number equal to or lower than 14.2 RU2 MP1 (for SEP) or 14.2.5569.2100 (for SEP SBE).

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to Symantec Endpoint Protection 14.2 RU2 MP1 or later (14.2.5569.2100 or later for SEP SBE) to remediate this vulnerability.

Fix this in Endpoint Protection Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-5822 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data