CVE-2020-6271
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedSAP Solution Manager (Problem Context Manager), version 7.2, does not perform the necessary authentication, allowing an attacker to consume large amounts of memory, causing the system to crash and read restricted data (files visible for technical administration users of the diagnostics agent).
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceSAP Solution Manager 7.2 Problem Context Manager lacks proper authentication checks, allowing unauthenticated attackers to trigger memory exhaustion (causing system crash) and access restricted diagnostic agent files that should only be visible to technical administration users.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 7.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- Low
- Integrity
- None
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Identify SAP Solution Manager versionUse SAP transaction code SM37 or check system information via SAP Management Console to determine if the installed version is SAP Solution Manager 7.2Affected if Version is SAP Solution Manager 7.2 (exact match)
-
Verify Problem Context Manager endpoint exposureAttempt to access the Problem Context Manager web endpoint (typically under /sap/bc/rest/pcm/ or similar diagnostic paths) without providing any authentication credentialsAffected if The endpoint responds without requiring login credentials
-
Check for unrestricted diagnostic agent file accessAttempt to access diagnostic agent file paths through the Problem Context Manager interface without authentication - look for paths that should be restricted to technical administrators onlyAffected if Files or diagnostic data are returned without authentication prompt
-
Test memory exhaustion conditionSend repeated or large requests to the Problem Context Manager endpoint without authentication credentialsAffected if The system accepts and processes requests without authentication, potentially leading to resource exhaustion
The environment is affected if SAP Solution Manager 7.2 is running and the Problem Context Manager accepts unauthenticated requests or exposes restricted diagnostic files without requiring login credentials.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply the relevant SAP security patch for CVE-2020-6271 and implement proper authentication enforcement for the Problem Context Manager component. Consider network segmentation to limit exposure to the diagnostics agent endpoints.
- Consultation6.0 h
- Implementation12.0 h
- Testing10.0 h
- Review / QA6.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $9,504.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2020-6271 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2020-6271 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data