Pt 7528 24tx Hv FirmwareOperating system · Moxa

CVE-2020-6985

CRITICAL · 9.8 CVSS v3.1 Published 2020-03-24
Fix available
A fix is available. Upgrade to after 4.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Moxa PT-7528 series firmware, Version 4.0 or lower, and PT-7828 series firmware, Version 3.9 or lower, these devices use a hard-coded service code for access to the console.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Moxa PT-7528 (firmware v4.0 or lower) and PT-7828 (firmware v3.9 or lower) industrial ethernet switches contain a hard-coded service code that provides unauthenticated console access. This backdoor credentials vulnerability allows any attacker with network access to the device to bypass authentication and gain full administrative console control.

MitigationUpgrade firmware to versions higher than 4.0 for PT-7528 and higher than 3.9 for PT-7828. Until patched, isolate affected devices behind firewalls and disable unnecessary management interfaces to reduce attack surface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Pt 7528 24tx Hv FirmwareOperating system
Affected:<= 4.0
Pt 7528 24tx Hv Hv FirmwareOperating system
Affected:<= 4.0
Pt 7528 24tx Wv FirmwareOperating system
Affected:<= 4.0
Pt 7528 24tx Wv Hv FirmwareOperating system
Affected:<= 4.0
Pt 7528 24tx Wv Wv FirmwareOperating system
Affected:<= 4.0
Pt 7528 12msc 12tx 4gsfp Hv FirmwareOperating system
Affected:<= 4.0
Pt 7528 12msc 12tx 4gsfp Hv Hv FirmwareOperating system
Affected:<= 4.0
Pt 7528 12msc 12tx 4gsfp Wv FirmwareOperating system
Affected:<= 4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Moxa PT-7528 or PT-7828 devices on the network
    Review network inventory or use network scanning tools to discover Moxa industrial ethernet switches. Check device model numbers and serial numbers through management interfaces or physical inspection.
    Affected if Any PT-7528 or PT-7828 switch is found on the network
  2. Determine the firmware version
    Access the device console, web interface, or management software and navigate to the system information or firmware version section. Compare the installed version against the affected ranges: PT-7528 firmware <= 4.0, PT-7828 firmware <= 3.9.
    Affected if The device firmware version is at or below 4.0 for PT-7528, or at or below 3.9 for PT-7828
  3. Verify console or management service accessibility
    Check if Telnet, SSH, or serial console ports are enabled and reachable on the affected device. Attempt to access the device from a network location.
    Affected if Console, Telnet, or SSH services are exposed and accessible from the network
  4. Test for the hardcoded credentials
    Attempt authentication using the hardcoded service code credentials referenced in the CVE. This allows unauthenticated console access without legitimate user credentials.
    Affected if Authentication succeeds using undocumented credentials, confirming the backdoor is present

A user is affected if they have a PT-7528 device running firmware <= 4.0 or PT-7828 device running firmware <= 3.9 with exposed management interfaces that can be accessed using the hardcoded credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 4.0
Interim mitigation

Upgrade firmware to versions higher than 4.0 for PT-7528 and higher than 3.9 for PT-7828. Until patched, isolate affected devices behind firewalls and disable unnecessary management interfaces to reduce attack surface.

Recommended fix Moderate confidence

Moxa PT-7528 series firmware > 4.0 (contact Moxa for specific fixed release)

  1. 1. Identify all affected Moxa PT-7528 series devices on the network
  2. 2. Check the current firmware version of each device through the management interface
  3. 3. Obtain the latest firmware version from the official Moxa website or support portal
  4. 4. Follow Moxa's official firmware upgrade procedure documented in the device manual
  5. 5. After upgrading, change any default or hard-coded credentials to strong, unique passwords
  6. 6. Verify the upgrade was successful and the hard-coded credential vulnerability is resolved
  7. 7. Implement regular credential rotation policies to prevent future vulnerabilities
Caveat Review Moxa release notes for any configuration or feature changes between versions before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Pt 7528 24tx Hv Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,120
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,392.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-6985 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-6985 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data