Foglight EvolveApplication · Quest

CVE-2020-8868

CRITICAL · 9.8 CVSS v3.1 Published 2020-03-23
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
This vulnerability allows remote attackers to execute arbitrary code on affected installations of Quest Foglight Evolve 9.0.0. Authentication is not required to exploit this vulnerability. The specific flaw exists within the __service__ user account. The product contains a hard-coded password for this account. An attacker can leverage this vulnerability to execute arbitrary code in the context of SYSTEM. Was ZDI-CAN-9553.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Quest Foglight Evolve 9.0.0 contains a hard-coded password for the __service__ user account, allowing remote unauthenticated attackers to execute arbitrary code with SYSTEM privileges by authenticating with this credentials.

MitigationImmediately change or disable the hard-coded __service__ account password, apply vendor patches when available, and audit for unauthorized access or post-exploitation activity.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Foglight EvolveApplication
Affected:= 9.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Foglight Evolve installation and version
    Check for Quest Foglight Evolve installation directory and determine installed version. Common locations include C:\Program Files\Quest\Foglight or /opt/quest/foglight. Look for version file or check installer registry/logs.
    Affected if Installed version is exactly 9.0.0
  2. Verify __service__ account exists
    Check if the __service__ user account exists in the Foglight user database or authentication system. This may be visible in the Foglight Management Server configuration, user management console, or underlying database.
    Affected if The __service__ account is present in the system
  3. Check for hard-coded credential usage
    Inspect Foglight configuration files (such as fglconig.xml, login.config, or similar) for hard-coded passwords or the __service__ account credentials. Also check for credentials embedded in scripts or configuration XML files.
    Affected if Hard-coded password for __service__ account is found in configuration files or scripts
  4. Audit for unauthorized access or unusual activity
    Review Foglight access logs, audit logs, and system event logs for authentication attempts using the __service__ account, especially from unexpected IP addresses or at unusual times. Check for commands or code execution originating from this account.
    Affected if There are log entries showing __service__ account authentication from untrusted sources or unexpected command executions

A user is affected if Quest Foglight Evolve version 9.0.0 is installed with the hard-coded __service__ account password still in use and accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Immediately change or disable the hard-coded __service__ account password, apply vendor patches when available, and audit for unauthorized access or post-exploitation activity.

Fix this in Foglight Evolve Scoped from the published advisory
  • Consultation4.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
16.0 hours of engineering $2,840
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Scan for this in your stack

Free · runs locally
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-8868 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data