Actively exploited in the wild. This CVE is on the CISA Known Exploited Vulnerabilities list — treat remediation as urgent. Federal remediation due by 17 Nov 2021. Known ransomware use
Email SecurityApplication · Sonicwall

CVE-2021-20021

CRITICAL · 9.8 CVSS v3.1 Published 2021-04-09
Fix available
A fix is available. Upgrade to 10.0.9.6103 / 10.0.9.6105 or later.
See remediation →
100/100
Remediation priority · Urgent
In the wild Ransomware High EPSS Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the SonicWall Email Security version 10.0.9.x allows an attacker to create an administrative account by sending a crafted HTTP request to the remote host.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A critical authentication bypass vulnerability in SonicWall Email Security versions 10.0.9.x allows unauthenticated remote attackers to create administrative user accounts by sending specially crafted HTTP requests to the application. This grants attackers full administrative access to the email security appliance.

MitigationImmediately upgrade to a patched SonicWall Email Security version beyond 10.0.9.x. If immediate patching is not feasible, restrict network access to the management interface via firewall rules or VPN to limit exposure to untrusted networks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Email SecurityApplication
Affected:< 10.0.9.6103
Email Security Appliance 9000 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 3300 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 4300 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 8300 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 5000 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 7000 FirmwareOperating system
Affected:< 10.0.9.6105
Email Security Appliance 5050 FirmwareOperating system
Affected:< 10.0.9.6105

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate the installed SonicWall Email Security version
    Access the product admin interface and navigate to the About or System Information page, or run the command 'Version' in the CLI if available, to retrieve the exact firmware/software version number
    Affected if The displayed version is below 10.0.9.6103 for the base product or below 10.0.9.6105 for appliance models (9000, 3300, 4300, 8300, 5000, 7000, 5050)
  2. Identify the appliance model
    Check the product label, admin interface system information, or CLI output to confirm whether the deployment uses the base software or one of the listed appliance firmware versions
    Affected if The appliance model matches any of the listed firmware versions and the version is below 10.0.9.6105
  3. Verify management interface exposure
    Determine if the SonicWall Email Security web management interface (port 443 or 80) is accessible from untrusted network segments or the public internet by reviewing firewall rules, NAT configurations, or access control lists
    Affected if The management interface is reachable from untrusted networks without VPN or IP restriction, enabling the unauthenticated HTTP attack vector

You are affected if your installed SonicWall Email Security version is below 10.0.9.6103 (or below 10.0.9.6105 for appliance models) AND the management interface is accessible from untrusted networks, allowing the auth bypass to create unauthorized admin accounts.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 10.0.9.6103 / 10.0.9.6105 or later
Fixed in 10.0.9.610310.0.9.6105
Interim mitigation

Immediately upgrade to a patched SonicWall Email Security version beyond 10.0.9.x. If immediate patching is not feasible, restrict network access to the management interface via firewall rules or VPN to limit exposure to untrusted networks.

Recommended fix High confidence

Email Security: 10.0.9.6103 or later | Email Security Appliance Firmware: 10.0.9.6105 or later

  1. Identify the specific SonicWall product in use (Email Security software or Email Security Appliance firmware)
  2. For Email Security software: Download and install version 10.0.9.6103 or later from the SonicWall support portal
  3. For Email Security Appliance (3300, 4300, 5000, 7000, 8300, 9000, 5050): Download and apply firmware version 10.0.9.6105 or later
  4. After upgrading, verify the new administrative accounts were not created by reviewing the admin user list in the management interface
  5. If unauthorized admin accounts exist, remove them immediately and reset all administrative passwords
  6. Consult SonicWall release notes for any additional post-upgrade configuration requirements
Caveat Review SonicWall release notes for any configuration changes required in the new version; test upgrade in staging environment before production deployment

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Email Security Exploited in the wild — priority engagement
  • Consultation4.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,120
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-20021 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data