Email Security Virtual ApplianceApplication · Sonicwall

CVE-2021-20025

HIGH · 7.8 CVSS v3.1 Published 2021-05-13
Fix available
A fix is available. Upgrade to after 10.0.9 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SonicWall Email Security Virtual Appliance version 10.0.9 and earlier versions contain a default username and a password that is used at initial setup. An attacker could exploit this transitional/temporary user account from the trusted domain to access the Virtual Appliance remotely only when the device is freshly installed and not connected to Mysonicwall.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

SonicWall Email Security Virtual Appliance versions 10.0.9 and earlier contain a hardcoded default username and password for a transitional/temporary account created during initial setup. This account remains exploitable from the trusted network when the appliance is freshly installed and not connected to the Mysonicwall management service, allowing remote unauthorized access.

MitigationImmediately connect the appliance to Mysonicwall and change or disable the default transitional account credentials; ensure the appliance is properly registered and configured before production use.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Email Security Virtual ApplianceApplication
Affected:<= 10.0.9

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check installed version
    Access the appliance admin interface or use the command line interface to retrieve the current installed version of SonicWall Email Security Virtual Appliance
    Affected if The installed version is 10.0.9 or earlier (any version <= 10.0.9)
  2. Verify Mysonicwall connection status
    In the appliance admin panel, navigate to the management or registration settings and check if the appliance is connected to and registered with the Mysonicwall cloud service
    Affected if The appliance is NOT connected to Mysonicwall (this is a required condition for the vulnerability)
  3. Identify transitional/temporary account
    Review user accounts in the appliance administration panel under User Management or Accounts settings; look for any secondary accounts created during initial setup that may be transitional or temporary in nature
    Affected if A transitional or temporary account with default credentials exists and remains enabled

You are affected if your installed version is 10.0.9 or earlier AND the appliance is not connected to Mysonicwall AND the hardcoded default transitional account still exists and is enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 10.0.9
Interim mitigation

Immediately connect the appliance to Mysonicwall and change or disable the default transitional account credentials; ensure the appliance is properly registered and configured before production use.

Fix this in Email Security Virtual Appliance Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing1.0 h
  • Review / QA1.0 h
5.0 hours of engineering $910
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,456.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-20025 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-20025 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data