Scansnap ManagerApplication · Fujitsu

CVE-2021-20722

HIGH · 7.8 CVSS v3.1 Published 2021-05-24
Fix available
A fix is available. Upgrade to 7.0l20 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Untrusted search path vulnerability in the installers of ScanSnap Manager prior to versions V7.0L20 and the Software Download Installer prior to WinSSInst2JP.exe and WinSSInst2iX1500JP.exe allows an attacker to gain privileges and execute arbitrary code with the privilege of the user invoking the installer via a Trojan horse DLL in an unspecified directory.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Untrusted search path vulnerability in ScanSnap Manager (prior to V7.0L20) and Software Download Installer allows DLL hijacking via Trojan horse DLL placed in unspecified directories. When users execute the installer, the malicious DLL is loaded, enabling privilege escalation and arbitrary code execution with the invoking user's privileges.

MitigationDeploy patched versions of ScanSnap Manager (V7.0L20 or later) and updated WinSSInst2JP.exe/WinSSInst2iX1500JP.exe. Ensure users obtain installers from trusted sources and avoid running installers from untrusted or shared network locations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Scansnap ManagerApplication
Affected:< 7.0l20

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm ScanSnap Manager is installed
    Check for ScanSnap Manager in Windows installed programs: Open Control Panel > Programs and Features, or run 'Get-WmiObject -Class Win32_Product' in PowerShell and filter for ScanSnap
    Affected if ScanSnap Manager appears in the installed programs list
  2. Identify installed ScanSnap Manager version
    Open ScanSnap Manager, then go to Help > About ScanSnap Manager, or check the version in the Windows Programs and Features list
    Affected if The version shown is earlier than 7.0L20 (for example, 7.0.0, 6.x.x, etc.)
  3. Check the installer source directory
    Note the directory from which you run the ScanSnap installer or WinSSInst2JP.exe/WinSSInst2iX1500JP.exe. Inspect this directory for any unexpected DLL files that are not part of the legitimate installer package
    Affected if The installer is being run from a directory containing unsigned or suspicious DLL files that could be loaded via DLL hijacking
  4. Verify the ScanSnap installation directory
    Locate the ScanSnap Manager installation directory (typically C:\Program Files\PFU\ScanSnap) and check for any unexpected DLL files that may have been placed there
    Affected if The installation directory contains DLL files that are not part of the official ScanSnap Manager distribution

A user is affected if ScanSnap Manager version is detected as earlier than 7.0L20 AND the installer was run from or is located in a directory where an attacker could place a malicious DLL.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 7.0l20 or later
Fixed in 7.0l20
Interim mitigation

Deploy patched versions of ScanSnap Manager (V7.0L20 or later) and updated WinSSInst2JP.exe/WinSSInst2iX1500JP.exe. Ensure users obtain installers from trusted sources and avoid running installers from untrusted or shared network locations.

Fix this in Scansnap Manager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
16.0 hours of engineering $2,800
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,480.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-20722 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-20722 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data