Supportassist Client PromanageApplication · Dell

CVE-2021-21518

HIGH · 7.8 CVSS v3.1 Published 2021-03-12
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell SupportAssist Client for Consumer PCs versions 3.7.x, 3.6.x, 3.4.x, 3.3.x, Dell SupportAssist Client for Business PCs versions 2.0.x, 2.1.x, 2.2.x, and Dell SupportAssist Client ProManage 1.x contain a DLL injection vulnerability in the Costura Fody plugin. A local user with low privileges could potentially exploit this vulnerability, leading to the execution of arbitrary executable on the operating system with SYSTEM privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell SupportAssist Client contains a DLL injection vulnerability in the Costura Fody plugin, which is a .NET assembly merging tool. A local low-privilege attacker can exploit this to inject a malicious DLL that gets loaded by the application, executing arbitrary code with SYSTEM-level privileges.

MitigationApply vendor-provided patches or updates from Dell for the affected SupportAssist versions, as the vulnerability resides in the Costura Fody plugin used during application build.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist Client PromanageApplication
Affected:= 1.0
Supportassist For Business PcsApplication
Affected:= 2.0.0= 2.1.0= 2.2.0
Supportassist For Home PcsApplication
Affected:= 3.3.3= 3.4.0= 3.6.0= 3.7.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate Dell SupportAssist installation
    Search program directories (C:\Program Files\Dell, C:\Program Files (x86)\Dell) or query the Windows Registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for entries containing 'SupportAssist'
    Affected if Dell SupportAssist is found installed on the system
  2. Identify installed version
    Read the version value from the registry uninstall key found above, or locate a version.txt or similar version file in the SupportAssist installation folder
    Affected if A version number is returned from the installation
  3. Compare against affected versions
    Match the installed version exactly against the following vulnerable versions: 1.0 (Promanage), 2.0.0, 2.1.0, 2.2.0 (Business PCs), 3.3.3, 3.4.0, 3.6.0, 3.7.0 (Home PCs)
    Affected if The installed version matches any of these exact versions: 1.0, 2.0.0, 2.1.0, 2.2.0, 3.3.3, 3.4.0, 3.6.0, or 3.7.0

The system is affected if Dell SupportAssist is installed AND its version exactly matches one of the vulnerable versions listed in the affected products.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor-provided patches or updates from Dell for the affected SupportAssist versions, as the vulnerability resides in the Costura Fody plugin used during application build.

Fix this in Supportassist Client Promanage Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-21518 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-21518 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data