Zxr10 9904 FirmwareOperating system · Zte

CVE-2021-21723

HIGH · 7.5 CVSS v3.1 Published 2021-01-26
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Some ZTE products have a DoS vulnerability. Due to the improper handling of memory release in some specific scenarios, a remote attacker can trigger the vulnerability by performing a series of operations, resulting in memory leak, which may eventually lead to device denial of service. This affects: ZXR10 9904, ZXR10 9908, ZXR10 9916, ZXR10 9904-S, ZXR10 9908-S; all versions up to V1.01.10.B12.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A memory leak vulnerability in ZTE ZXR10 9904/9908/9916/9904-S/9908-S routers allows remote attackers to cause denial of service by exploiting improper memory release handling in specific scenarios. Repeated exploitation leads to memory exhaustion and device crash.

MitigationContact ZTE for the patched firmware version beyond V1.01.10.B12 and apply the update following vendor guidelines. If no patch is available, implement network segmentation and traffic filtering to limit exposure to remote attackers.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Zxr10 9904 FirmwareOperating system
Affected:<= v1.01.10.b12
Zxr10 9908 FirmwareOperating system
Affected:<= v1.01.10.b12
Zxr10 9916 FirmwareOperating system
Affected:<= v1.01.10.b12
Zxr10 9904 S FirmwareOperating system
Affected:<= v1.01.10.b12
Zxr10 9908 S FirmwareOperating system
Affected:<= v1.01.10.b12

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the exact ZXR10 router model
    Log into the device CLI or web interface and retrieve the hardware model designation. Confirm it is one of: ZXR10 9904, 9908, 9916, 9904-S, or 9908-S.
    Affected if The device model matches any of the affected variants listed.
  2. Check the installed firmware version
    Access the device management interface and navigate to the system information or firmware version section. Record the exact firmware version string.
    Affected if The firmware version is v1.01.10.b12 or any version lower than that (for example, v1.01.09, v1.01.08, etc.).
  3. Verify memory usage and stability
    Use device diagnostics or SNMP monitoring to observe memory utilization over time. Look for steadily increasing memory consumption without release, and check for unexpected device reboots or crashes in system logs.
    Affected if Memory usage grows abnormally without returning to baseline, or device crash logs correlate with memory exhaustion events.
  4. Assess network exposure
    Review firewall rules, access control lists, and interface configurations to determine if the vulnerable management interfaces are reachable from untrusted networks.
    Affected if The device management interfaces are accessible from external networks without adequate filtering.

You are affected if your ZXR10 router is model 9904, 9908, 9916, 9904-S, or 9908-S and runs firmware version v1.01.10.b12 or lower, especially if the device shows signs of memory exhaustion or is directly exposed to remote attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Contact ZTE for the patched firmware version beyond V1.01.10.B12 and apply the update following vendor guidelines. If no patch is available, implement network segmentation and traffic filtering to limit exposure to remote attackers.

Fix this in Zxr10 9904 Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,080
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-21723 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data