Zxv10 M910 FirmwareOperating system · Zte

CVE-2021-21741

CRITICAL · 9.8 CVSS v3.1 Published 2021-08-30
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
There is a command execution vulnerability in a ZTE conference management system. As some services are enabled by default, the attacker could exploit this vulnerability to execute arbitrary commands by sending specific serialization command.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Command injection vulnerability in ZTE conference management system allows remote attackers to execute arbitrary OS commands via specially crafted serialization commands. The vulnerability is exploitable without authentication, and some default-enabled services expand the attack surface.

MitigationApply vendor patch when available; if no patch exists, disable default-enabled services, implement network segmentation, and restrict access to the management interface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Zxv10 M910 FirmwareOperating system
Affected:= 1.2.16.01u01.01= 1.2.19.01u01.01= 1.2.20.01u01.01= 1.2.21.01.04

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Access the device admin interface or check the system information page to confirm the device is a ZTE Zxv10 M910 conference management system
    Affected if The device model is ZTE Zxv10 M910
  2. Check the firmware version
    Navigate to the system settings or about page in the management interface, or use the command line interface (if accessible) to retrieve the firmware version string
    Affected if The installed firmware version is exactly 1.2.16.01u01.01, 1.2.19.01u01.01, 1.2.20.01u01.01, or 1.2.21.01.04
  3. Determine if the serialization command feature is enabled
    Inspect the service configuration or examine which management interfaces are accessible on the device. Look for settings related to API endpoints or serialization processing that handle external commands
    Affected if The serialization command processing feature is active and accessible (no authentication required per the CVE description)
  4. Check network exposure of management interface
    Review firewall rules, port exposures, or network configuration to determine if the device management interface is reachable from untrusted networks
    Affected if The management interface is exposed to the internet or untrusted LAN segments without network segmentation

The environment is affected if the device is a ZTE Zxv10 M910 running one of the four specific firmware versions listed and the conference management serialization feature is accessible (which may be default-enabled).

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patch when available; if no patch exists, disable default-enabled services, implement network segmentation, and restrict access to the management interface.

Fix this in Zxv10 M910 Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
16.0 hours of engineering $2,840
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-21741 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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