dbcve.org
Network Management Card 2 FirmwareOperating system · Schneider Electric

CVE-2021-22815

MEDIUM · 5.3 CVSS v3.1 Published 2022-01-28
Fix available
A fix is available. Upgrade to after 6.9.8 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A CWE-200: Information Exposure vulnerability exists which could cause the troubleshooting archive to be accessed. Affected Products: 1-Phase Uninterruptible Power Supply (UPS) using NMC2 including Smart-UPS, Symmetra, and Galaxy 3500 with Network Management Card 2 (NMC2): AP9630/AP9630CH/AP9630J, AP9631/AP9631CH/AP9631J, AP9635/AP9635J (NMC2 AOS V6.9.8 and earlier), 3-Phase Uninterruptible Power Supply (UPS) using NMC2 including Symmetra PX 250/500 (SYPX) Network Management Card 2 (NMC2): AP9630/AP9630CH/AP9630J, AP9631/AP9631CH/AP9631J, AP9635/AP9635J (NMC2 AOS V6.9.6 and earlier), 3-Phase Uninterruptible Power Supply (UPS) using NMC2 including Symmetra PX 48/96/100/160 kW UPS (PX2), Symmetra PX 20/40 kW UPS (SY3P), Gutor (SXW, GVX), and Galaxy (GVMTS, GVMSA, GVXTS, GVXSA, G7K, GFC, G9KCHU): AP9630/AP9630CH/AP9630J, AP9631/AP9631CH/AP9631J, AP9635/AP9635CH (NMC2 AOS V6.9.6 and earlier), 1-Phase Uninterruptible Power Supply (UPS) using NMC3 including Smart-UPS, Symmetra, and Galaxy 3500 with Network Management Card 3 (NMC3): AP9640/AP9640J, AP9641/AP9641J, AP9643/AP9643J (NMC3 AOS V1.4.2.1 and earlier), APC Rack Power Distribution Units (PDU) using NMC2 2G Metered/Switched Rack PDUs with embedded NMC2: AP84XX, AP86XX, AP88XX, AP89XX (NMC2 AOS V6.9.6 and earlier), APC Rack Power Distribution Units (PDU) using NMC3 2G Metered/Switched Rack PDUs with embedded NMC3: APDU99xx (NMC3 AOS V1.4.0 and earlier), APC 3-Phase Power Distribution Products using NMC2 Galaxy RPP: GRPPIP2X84 (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 (NMC2) for InfraStruxure 150 kVA PDU with 84 Poles (X84P): PDPB150G6F (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 for InfraStruxure 40/60kVA PDU (XPDU) PD40G6FK1-M, PD40F6FK1-M, PD40L6FK1-M, PDRPPNX10 M,PD60G6FK1, PD60F6FK1, PD60L6FK1, PDRPPNX10, PD40E5EK20-M, PD40H5EK20-M (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 for Modular 150/175kVA PDU (XRDP): PDPM150G6F, PDPM150L6F, PDPM175G6H (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 for 400 and 500 kVA (PMM): PMM400-ALA, PMM400-ALAX, PMM400-CUB, PMM500-ALA, PMM500-ALAX, PMM500-CUB (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 for Modular PDU (XRDP2G): PDPM72F-5U, PDPM138H-5U, PDPM144F, PDPM138H-R, PDPM277H, PDPM288G6H (NMC2 AOS V6.9.6 and earlier), Rack Automatic Transfer Switches (ATS) Embedded NMC2: Rack Automatic Transfer Switches - AP44XX (ATS4G) (NMC2 AOS V6.9.6 and earlier), Network Management Card 2 (NMC2) Cooling Products: InRow Cooling for series ACRP5xx, ACRP1xx, ACRD5xx, and ACRC5xx SKUs (ACRP2G), InRow Cooling for series ACRC10x SKUs (RC10X2G), InRow Cooling for series ACRD6xx and ACRC6xx SKUs (ACRD2G), InRow Cooling Display for series ACRD3xx (ACRC2G), InRow Cooling for series ACSC1xx SKUs (SC2G), InRow Cooling for series ACRD1xx and ACRD2xx (ACRPTK2G), Ecoflair IAEC25/50 Air Economizer Display (EB2G), Uniflair SP UCF0481I, UCF0341I (UNFLRSP), Uniflair LE DX Perimeter Cooling Display for SKUs: IDAV, IDEV, IDWV, IUAV, IUEV, IUWV, IXAV, IXEV, IXWV, LDAV, LDEV, and LDWV (LEDX2G), Refrigerant Distribution Unit: ACDA9xx (RDU) (NMC2 AOS V6.9.6 and earlier), Environmental Monitoring Unit with embedded NMC2 (NB250): NetBotz NBRK0250 (NMC2 AOS V6.9.6 and earlier), and Network Management Card 2 (NMC2): AP9922 Battery Management System (BM4) (NMC2 AOS V6.9.6 and earlier)

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

CWE-200 Information Exposure vulnerability in Schneider Electric APC Network Management Card 2 (NMC2) and NMC3 firmware. The vulnerability allows unauthenticated access to troubleshooting archives, potentially exposing sensitive system configuration data, network settings, and diagnostic information on affected UPS, PDU, cooling, and infrastructure management devices.

MitigationUpgrade NMC2 firmware to version V6.9.9 or later, and NMC3 firmware to version V1.4.3 or later. As an interim measure, restrict network access to the management interfaces to trusted networks only.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Network Management Card 2 FirmwareOperating system
Affected:<= 6.9.8<= 6.9.6
Network Management Card 3 FirmwareOperating system
Affected:<= 1.4.2.1<= 1.4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the NMC firmware version
    Access the device web interface and locate the firmware version in the About or System Information page, or query the device via SNMP using the OID for firmware version
    Affected if The displayed version is NMC2 <= 6.9.8 or <= 6.9.6, or NMC3 <= 1.4.2.1 or <= 1.4.0
  2. Confirm the device model is NMC2 or NMC3
    Check the device identification in the web interface or CLI showing Network Management Card 2 or Network Management Card 3
    Affected if The device is an APC Network Management Card 2 or 3
  3. Verify access to troubleshooting archives
    Attempt to access the troubleshooting archive feature via the web interface path typically found under Support, Diagnostics, or Troubleshooting menus, or via direct URL if known
    Affected if The troubleshooting archives are accessible without requiring authentication credentials
  4. Check for exposed diagnostic files
    Look for downloadable archive files containing system configuration, network settings, or diagnostic logs in the web interface or accessible directories
    Affected if Archive files containing sensitive configuration or network data are present and downloadable without authentication

The environment is affected if the device runs NMC2 firmware version 6.9.8 or earlier (6.9.6 or earlier), or NMC3 firmware version 1.4.2.1 or earlier (1.4.0 or earlier), and the troubleshooting archive feature is accessible without authentication.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 6.9.8
Interim mitigation

Upgrade NMC2 firmware to version V6.9.9 or later, and NMC3 firmware to version V1.4.3 or later. As an interim measure, restrict network access to the management interfaces to trusted networks only.

Recommended fix Moderate confidence

NMC2: Upgrade to firmware version beyond 6.9.8 (for <=6.9.8) or beyond 6.9.6 (for <=6.9.6); NMC3: Upgrade to firmware version beyond 1.4.2.1 (for <=1.4.2.1) or beyond 1.4.0 (for <=1.4.0)

  1. 1. Identify the exact Network Management Card (NMC) model installed on the affected device (NMC2 or NMC3)
  2. 2. Access the device management interface and note the current firmware version
  3. 3. Download the latest firmware from Schneider Electric's official support portal (download.schneider-electric.com)
  4. 4. Follow Schneider Electric's standard firmware upgrade procedure for NMC2 or NMC3 devices
  5. 5. After upgrade, verify the firmware version is beyond the vulnerable releases (NMC2 > 6.9.8 or > 6.9.6; NMC3 > 1.4.2.1 or > 1.4.0)
  6. 6. Confirm the troubleshooting archive is no longer accessible without authentication
Caveat Review Schneider Electric release notes for any configuration or compatibility changes in newer firmware versions before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Network Management Card 2 Firmware Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing8.0 h
  • Review / QA4.0 h
36.0 hours of engineering $6,400
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $10,240.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-22815 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

Get it on GitHub Scan in the browser

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-22815 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data