Command CentreApplication · Gallagher

CVE-2021-23197

HIGH · 7.8 CVSS v3.1 Published 2021-11-18
Fix available
A fix is available. Upgrade to 8.50.2048 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unquoted service path vulnerability in the Gallagher Controller Service allows an unprivileged user to execute arbitrary code as the account that runs the Controller Service. This issue affects: Gallagher Command Centre 8.50 versions prior to 8.50.2048 (MR3) ;

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Unquoted service path vulnerability in the Gallagher Controller Service allows an unprivileged user to place a malicious executable in an unquoted path directory, which Windows will execute when the service starts, achieving arbitrary code execution as the service account.

MitigationApply vendor patch (upgrade to Gallagher Command Centre 8.50.2048 MR3 or later) or implement proper path quoting in the service configuration.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Command CentreApplication
Affected:>= 8.50, < 8.50.2048

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Determine Gallagher Command Centre installed version
    Check the Windows registry at HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{GUID} for DisplayVersion, or look in Program Files\Gallagher for version info
    Affected if Installed version is 8.50 or higher but lower than 8.50.2048
  2. Identify Gallagher Controller Service
    Open Services console (services.msc) and locate 'Gallagher Controller' or check registry at HKLM\SYSTEM\CurrentControlSet\Services for a service with 'Gallagher' in the name
    Affected if The Gallagher Controller service exists on the system
  3. Check service binary path for quoting
    Run 'sc qc "Gallagher Controller"' (or the actual service name) to view the BINARY_PATH_NAME, or check the ImagePath value in registry at HKLM\SYSTEM\CurrentControlSet\Services\<ServiceName>
    Affected if The binary path contains spaces and is NOT enclosed in quotes (e.g., C:\Program Files\Gallagher\... without quotes)
  4. Verify path directory is writable
    Check file system permissions on each directory in the unquoted service path to determine if standard users can write to any of them
    Affected if A standard (unprivileged) user has Write permission to a directory in the service path that precedes the executable name

The system is affected if Gallagher Command Centre version is 8.50 through 8.50.2047 and the Gallagher Controller service has an unquoted path with a writable directory that a standard user can exploit to execute code as the service account.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 8.50.2048 or later
Fixed in 8.50.2048
Interim mitigation

Apply vendor patch (upgrade to Gallagher Command Centre 8.50.2048 MR3 or later) or implement proper path quoting in the service configuration.

Recommended fix High confidence

Command Centre 8.50.2048 (MR3)

  1. 1. Back up the existing Command Centre installation, database, and all configuration data
  2. 2. Download Command Centre version 8.50.2048 (MR3) from the official Gallagher download portal or support site
  3. 3. Stop the Gallagher Controller Service before beginning the upgrade
  4. 4. Install Command Centre 8.50.2048 (MR3) following Gallagher's standard upgrade documentation
  5. 5. After installation, verify the service executable path is now properly quoted in Windows services.msc (the path should include quotes around the full executable path)
  6. 6. Restart the Gallagher Controller Service
  7. 7. Verify Command Centre is functioning normally and all expected features are operational
Caveat Review Gallagher release notes for 8.50.2048 for any configuration or feature changes; test in staging if possible

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Command Centre Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,420
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,272.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-23197 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-23197 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data