FirefoxWeb browser · Mozilla

CVE-2021-24002

HIGH · 8.8 CVSS v3.1 Published 2021-06-24
Fix available
A fix is available. Upgrade to 78.10 / 88.0 or later.
See remediation →
95/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
When a user clicked on an FTP URL containing encoded newline characters (%0A and %0D), the newlines would have been interpreted as such and allowed arbitrary commands to be sent to the FTP server. This vulnerability affects Firefox ESR < 78.10, Thunderbird < 78.10, and Firefox < 88.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Firefox and Thunderbird fail to properly sanitize FTP URLs containing URL-encoded newline characters (%0A and %0D). When processed, these encoded characters are decoded into actual newline characters, allowing attackers to inject arbitrary FTP commands through crafted URLs. This enables command injection against FTP servers when users click malicious links.

MitigationUpgrade to Firefox ESR 78.10+, Thunderbird 78.10+, or Firefox 88+ to receive the patch. Until then, instruct users to avoid clicking untrusted FTP links.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
FirefoxWeb browser
Affected:< 88.0
Firefox EsrWeb browser
Affected:< 78.10
ThunderbirdApplication
Affected:< 78.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Firefox version
    Open Firefox and navigate to Help > About Firefox, or type 'about:support' in the address bar and locate the Version field under Application Basics
    Affected if Version number is less than 88.0 (or less than 78.10 for Firefox ESR)
  2. Identify installed Thunderbird version
    Open Thunderbird and navigate to Help > About Thunderbird to display the version number
    Affected if Version number is less than 78.10
  3. Check if FTP URL handling is in use
    Determine whether users in your environment frequently handle or click FTP links, as this is the attack vector; inspect browser or mail client settings for FTP protocol handlers if accessible
    Affected if Users process or click FTP URLs in the browser or mail client, as the vulnerability is triggered specifically when handling FTP URLs with encoded newlines

You are affected if any installed version of Firefox is below 88.0, Firefox ESR is below 78.10, or Thunderbird is below 78.10, AND users in your environment click or process FTP links.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 78.10 / 88.0 or later
Fixed in 78.1088.0
Interim mitigation

Upgrade to Firefox ESR 78.10+, Thunderbird 78.10+, or Firefox 88+ to receive the patch. Until then, instruct users to avoid clicking untrusted FTP links.

Recommended fix High confidence

Firefox 88.0, Firefox ESR 78.10, or Thunderbird 78.10 (depending on product)

  1. Identify the currently installed Mozilla product (Firefox, Firefox ESR, or Thunderbird) and its version number
  2. Navigate to the official Mozilla website at www.mozilla.org to download the latest version
  3. For Firefox users: Download and install Firefox 88.0 or later
  4. For Firefox ESR users: Download and install Firefox ESR 78.10 or later
  5. For Thunderbird users: Download and install Thunderbird 78.10 or later
  6. Restart the application after installation
  7. Verify the installed version matches or exceeds the fixed release (Firefox 88.0, Firefox ESR 78.10, or Thunderbird 78.10)

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Firefox Scoped from the published advisory
  • Consultation3.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,920
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,072.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-24002 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-24002 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data