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SuitecrmApplication · Salesagility

CVE-2021-25961

HIGH · 8.0 CVSS v3.1 Published 2021-09-29
Fix available
A fix is available. Upgrade to 7.10.32 / 7.11.21 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable Patch available

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In “SuiteCRM” application, v7.1.7 through v7.10.31 and v7.11-beta through v7.11.20 fail to properly invalidate password reset links that is associated with a deleted user id, which makes it possible for account takeover of any newly created user with the same user id.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis

A detailed technical summary for this CVE is being prepared.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
SuitecrmApplication
Affected:>= 7.1.7, < 7.10.32>= 7.11.0, < 7.11.21

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.10.32 / 7.11.21 or later
Fixed in 7.10.327.11.21
Vendor patch github.com →
Recommended fix High confidence

SuiteCRM 7.10.32 or SuiteCRM 7.11.21 (depending on your current branch)

  1. Backup your SuiteCRM database and application files
  2. Determine your current version branch (7.1.x-7.10.x or 7.11.x)
  3. Download SuiteCRM version 7.10.32 (if on 7.1.7-7.10.x branch) or version 7.11.21 (if on 7.11.x branch) from https://suitecrm.com/download/ or GitHub releases
  4. Extract the new version package to your server
  5. Replace existing SuiteCRM files with files from the new version, preserving config.php and any custom modules in /custom/ directory
  6. Run the upgrade by accessing your SuiteCRM instance URL - the system will automatically run necessary database migrations
  7. After upgrade completes, clear the cache by navigating to Admin > Repair > Quick Repair and Rebuild
  8. Verify the password reset functionality works correctly with the new version
Caveat Standard minor version upgrade - review release notes for any minor behavioral changes, backup before proceeding

Generated from the published advisory — verify against the referenced sources before acting.

We can perform the upgrade in your staging environment and verify nothing breaks — typical engagement from $1,950. Get the upgrade done

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-25961 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data