Factorytalk AssetcentreApplication · Rockwellautomation

CVE-2021-27462

CRITICAL · 9.8 CVSS v3.1 Published 2022-03-23
Fix available
A fix is available. Upgrade to after 10.00 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A deserialization vulnerability exists in how the AosService.rem service in Rockwell Automation FactoryTalk AssetCentre v10.00 and earlier verifies serialized data. This vulnerability may allow a remote, unauthenticated attacker to execute arbitrary commands in FactoryTalk AssetCentre.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A deserialization vulnerability exists in the AosService.rem service of Rockwell Automation FactoryTalk AssetCentre v10.00 and earlier. The service improperly validates serialized data, allowing a remote unauthenticated attacker to achieve arbitrary command execution on the affected system.

MitigationApply vendor-provided patches or updates to FactoryTalk AssetCentre. If patches are unavailable, restrict network access to the service and implement additional network segmentation to limit exposure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Factorytalk AssetcentreApplication
Affected:<= 10.00

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify FactoryTalk AssetCentre installation
    Check for FactoryTalk AssetCentre installation directory, typically under C:\Program Files\Rockwell Software\ or review installed programs via Windows Control Panel > Programs and Features
    Affected if FactoryTalk AssetCentre is present on the system
  2. Determine installed version
    Locate the version information in the installation directory, typically in version.txt, about dialog, or check the Windows registry under HKLM\SOFTWARE\Rockwell Software\AssetCentre for the Version key
    Affected if The installed version is 10.00 or earlier (any version <= 10.00)
  3. Identify AosService.rem service status
    Open Windows Services (services.msc) and locate the 'AosService' service, or run 'sc query aoservice' from command prompt to check if the service exists and its state
    Affected if The AosService service is installed and running
  4. Check network exposure of the service
    Run 'netstat -ano | findstr' looking for ports associated with FactoryTalk AssetCentre (typically port 8080, 8443, or custom remoting ports), or review firewall rules for inbound allow rules targeting the service
    Affected if The AosService.rem listener is bound to a network-accessible IP and port, allowing remote connections

The environment is affected if FactoryTalk AssetCentre version 10.00 or earlier is installed with the AosService.rem service running and exposed to the network.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 10.00
Interim mitigation

Apply vendor-provided patches or updates to FactoryTalk AssetCentre. If patches are unavailable, restrict network access to the service and implement additional network segmentation to limit exposure.

Recommended fix Moderate confidence

FactoryTalk AssetCentre version 10.00 or later with security fixes (contact Rockwell for exact patched release)

  1. 1. Identify the current installed version of FactoryTalk AssetCentre by checking the application's 'About' section or Add/Remove Programs
  2. 2. Contact Rockwell Automation technical support or visit their Security Advisories page to obtain the latest security update
  3. 3. Download the patched version of FactoryTalk AssetCentre (version 10.00 or later with security fixes)
  4. 4. Before applying the update, back up the FactoryTalk AssetCentre database and configuration files
  5. 5. Apply the security update following the installation instructions provided by Rockwell Automation
  6. 6. Verify the update was successful by checking the new version number
  7. 7. Restart the FactoryTalk AssetCentre services to ensure the patch takes effect
Caveat Review Rockwell release notes for any configuration or compatibility changes between versions

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Factorytalk Assetcentre Scoped from the published advisory
  • Consultation8.0 h
  • Implementation6.0 h
  • Testing12.0 h
  • Review / QA4.0 h
30.0 hours of engineering $5,200
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-27462 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data