UnicaApplication · Hcltech

CVE-2021-27777

HIGH · 7.5 CVSS v3.1 Published 2022-05-12
Fix available
A fix is available. Upgrade to 12.1.1 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
XML External Entity (XXE) injection vulnerabilities occur when poorly configured XML parsers process user supplied input without sufficient validation. Attackers can exploit this vulnerability to manipulate XML content and inject malicious external entity references.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

XXE injection vulnerability where the XML parser processes user-supplied input without proper validation, allowing attackers to inject malicious external entity references to access local files, perform SSRF, or denial of service.

MitigationDisable external entity processing and DTD processing in XML parsers, enable secure processing features, and implement input validation before XML parsing.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
UnicaApplication
Affected:< 12.1.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed HCL Unica version
    Locate the Unica installation directory and check version information files, typically found in the installation root or via the product's version/about dialog
    Affected if The installed version is lower than 12.1.1
  2. Determine if XML processing features are in use
    Review application configuration files and check for XML import, data feed, or integration modules that process XML input
    Affected if XML import, data feeds, or integration features that parse XML are enabled or configured
  3. Inspect XML parser configuration
    Examine XML parser settings in configuration files within the Unica installation, looking for settings related to entity processing and DTD handling
    Affected if External entity processing and DTD processing are enabled in the XML parser configuration (no disabled entities or DTD restrictions)
  4. Check for user-supplied XML input handling
    Review how the application handles XML uploads or XML data submitted through web interfaces, API endpoints, or import functions
    Affected if The application accepts XML input from users without validation or sanitization

A user is affected if running HCL Unica version below 12.1.1 and the application processes XML input with external entity processing enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 12.1.1 or later
Fixed in 12.1.1
Interim mitigation

Disable external entity processing and DTD processing in XML parsers, enable secure processing features, and implement input validation before XML parsing.

Recommended fix High confidence

Unica 12.1.1

  1. Identify the current installed version of HCL Unica
  2. Backup all Unica configurations, databases, and customizations
  3. Review HCL Unica 12.1.1 release notes for upgrade prerequisites
  4. Plan maintenance window for the upgrade process
  5. Stop all Unica services and listeners
  6. Upgrade Unica to version 12.1.1 following HCL's official upgrade documentation
  7. After upgrade, validate that all services start correctly
  8. Verify the XXE vulnerability is resolved by testing XML parsing functionality
Caveat Review release notes for any configuration or feature changes between your current version and 12.1.1; some custom integrations may require updates

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Unica Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.

Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-27777 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data