MauticApplication · Acquia

CVE-2021-27916

HIGH · 8.1 CVSS v3.1 Published 2024-09-17
Fix available
A fix is available. Upgrade to 4.4.12 / 5.0.4 or later.
See remediation →
87/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Prior to the patched version, logged in users of Mautic are vulnerable to Relative Path Traversal/Arbitrary File Deletion. Regardless of the level of access the Mautic user had, they could delete files other than those in the media folders such as system files, libraries or other important files. This vulnerability exists in the implementation of the GrapesJS builder in Mautic.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Authenticated users can exploit a relative path traversal vulnerability in Mautic's GrapesJS builder to delete arbitrary files on the server, bypassing intended restrictions that should limit file deletion to media folders only.

MitigationUpgrade Mautic to the patched version that addresses this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
MauticApplication
Affected:>= 3.3.0, < 4.4.12>= 5.0.0, < 5.0.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Mautic version
    Locate the version file or check the admin dashboard 'System Info' page for the exact Mautic version number
    Affected if The version falls within 3.3.0 to 4.4.11 OR 5.0.0 to 5.0.3
  2. Confirm GrapesJS builder is accessible
    Verify that the GrapesJS email/landing page builder plugin is enabled in Mautic configuration and accessible to user roles
    Affected if The GrapesJS builder feature is enabled and available to authenticated users in the environment
  3. Check for file deletion functionality in GrapesJS
    Inspect the GrapesJS builder component for file/media deletion endpoints or examine server access logs for file deletion requests using relative path patterns
    Affected if The file deletion interface within GrapesJS builder is exposed to authenticated users

The environment is affected if Mautic version is 3.3.0 through 4.4.11 or 5.0.0 through 5.0.3 AND the GrapesJS builder with file deletion capability is enabled for authenticated users

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 4.4.12 / 5.0.4 or later
Fixed in 4.4.125.0.4
Interim mitigation

Upgrade Mautic to the patched version that addresses this vulnerability.

Recommended fix High confidence

Mautic 4.4.12 or 5.0.4 (depending on your current major version)

  1. Backup the Mautic database and all application files
  2. Review the official Mautic upgrade documentation at https://docs.mautic.org/en/upgrade
  3. Determine your current major version (3.x, 4.x, or 5.x) to select the correct upgrade path
  4. For Mautic 3.x/4.x: Upgrade to version 4.4.12
  5. For Mautic 5.x: Upgrade to version 5.0.4
  6. Test the upgrade in a staging environment before deploying to production
  7. After upgrade, verify the GrapesJS builder functionality works correctly
  8. Confirm the vulnerability is fixed by attempting the previously vulnerable operation
Caveat Minor releases typically have minimal breaking changes; review the Mautic release notes for your target version for any specific migration notes

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Mautic Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,160
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,656.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-27916 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-27916 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data