CVE-2021-31857
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedIn Zoho ManageEngine Password Manager Pro before 11.1 build 11104, attackers are able to retrieve credentials via a browser extension for non-website resource types.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceIn Zoho ManageEngine Password Manager Pro before version 11.1 build 11104, the browser extension improperly exposes credentials for non-website resource types (such as databases, servers, or applications). Attackers with access to the browser extension can retrieve stored credentials for these non-web resources, bypassing intended access controls.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 11.1= 11.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- High
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Check installed Password Manager Pro versionLocate the Password Manager Pro installation directory and look for version information in the About page, installation logs, or the service management console. Alternatively, access the admin interface and navigate to the About or Support section to view the build number.Affected if The installed version is 11.1 or any version below 11.1, or version 11.1 with build number lower than 11104.
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Verify browser extension is deployedCheck if users have the Password Manager Pro browser extension installed in their web browsers (Chrome, Firefox, Edge). This can be confirmed via browser extension management or by checking the Password Manager Pro admin console for registered extensions.Affected if The browser extension is installed and registered with the Password Manager Pro server.
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Identify non-web resource types storedAccess the Password Manager Pro admin console or resource inventory and review the types of resources stored. Look for resource categories such as databases, servers, operating systems, applications, or other non-HTTP/HTTPS based resources.Affected if The password vault contains resources categorized as databases, servers, applications, or other non-web resource types.
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Review browser extension access controlsExamine the Password Manager Pro settings to determine if the browser extension is permitted to access all resource types or if restrictions are in place for non-web resources. Check user group policies and extension permissions.Affected if The browser extension has permissions to access and retrieve credentials for non-web resources.
A user is affected if they are running Password Manager Pro version 11.1 build lower than 11104 (or any version below 11.1) AND have the browser extension enabled with access to non-web resources like databases, servers, or applications.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data11.1
Upgrade Password Manager Pro to version 11.1 build 11104 or later. Additionally, restrict browser extension access to only trusted users and monitor for unauthorized credential access attempts.
- Consultation2.0 h
- Implementation4.0 h
- Testing8.0 h
- Review / QA4.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,864.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2021-31857 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2021-31857 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data