PingaccessApplication · Pingidentity

CVE-2021-31923

MEDIUM · 5.3 CVSS v3.1 Published 2021-09-24
Fix available
A fix is available. Upgrade to 5.3.3 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Ping Identity PingAccess before 5.3.3 allows HTTP request smuggling via header manipulation.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Ping Identity PingAccess before 5.3.3 is vulnerable to HTTP request smuggling through header manipulation. This allows attackers to craft ambiguous HTTP requests that the proxy interprets differently than backend servers, potentially bypassing security controls, performing cache poisoning, or gaining unauthorized access.

MitigationUpgrade PingAccess to version 5.3.3 or later to obtain the vendor patch for this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
PingaccessApplication
Affected:< 5.3.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify PingAccess installation and version
    Check the PingAccess version by reviewing the $PINGACCESS_HOME/lib/pingaccess-*.jar file name, or run: cd $PINGACCESS_HOME && ls -la lib/pingaccess-*.jar. The version appears in the filename (e.g., pingaccess-5.3.2.jar).
    Affected if The installed version number is lower than 5.3.3 (e.g., 5.3.2, 5.3.1, 5.3.0, etc.)
  2. Confirm PingAccess admin console access
    Log into the PingAccess admin console at https://localhost:9000/pa/oidc/callback or the configured admin URL, then navigate to System -> Configuration -> Server Settings to view the exact version displayed.
    Affected if The console reports a version below 5.3.3
  3. Verify HTTP proxy/listener is enabled
    In PingAccess admin console, check under Network -> Listeners or the proxy configuration section. Confirm whether HTTP(S) listeners are configured and active for processing inbound requests.
    Affected if An HTTP or HTTPS listener is active and processing external traffic, enabling the request smuggling attack vector
  4. Check network exposure of PingAccess
    Review firewall rules, security groups, or network ACLs to determine if the PingAccess HTTP listeners are accessible from untrusted networks (e.g., the internet or DMZ). Use netstat or ss to list listening ports (typically 8080, 8443, 9000, etc.).
    Affected if The PingAccess proxy ports are exposed to untrusted networks, making the request smuggling flaw reachable by external attackers

You are affected if PingAccess version is below 5.3.3 AND the HTTP proxy functionality is enabled and accessible to potential attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.3.3 or later
Fixed in 5.3.3
Interim mitigation

Upgrade PingAccess to version 5.3.3 or later to obtain the vendor patch for this vulnerability.

Recommended fix High confidence

PingAccess 5.3.3

  1. Plan and schedule the upgrade during a maintenance window
  2. Backup the current PingAccess configuration and data
  3. Download PingAccess version 5.3.3 from the Ping Identity download portal or official source
  4. Stop the PingAccess service before upgrade
  5. Install PingAccess 5.3.3 following the standard upgrade procedure
  6. Verify the installation completed successfully
  7. Start the PingAccess service
  8. Test that applications protected by PingAccess are accessible and functioning correctly

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Pingaccess Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing12.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,760
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $7,616.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-31923 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-31923 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data