RoomsApplication · Zoom

CVE-2021-34411

HIGH · 7.8 CVSS v3.1 Published 2021-09-27
Fix available
A fix is available. Upgrade to 5.3.0 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
During the installation process forZoom Rooms for Conference Room for Windows before version 5.3.0 it is possible to launch Internet Explorer with elevated privileges. If the installer was launched with elevated privileges such as by SCCM this can result in a local privilege escalation.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

During Zoom Rooms for Conference Room for Windows installation (versions before 5.3.0), when the installer runs with elevated privileges (such as via SCCM deployment), Internet Explorer is launched with those same elevated privileges. This allows a local attacker to potentially execute code at administrator/SYSTEM privilege levels.

MitigationUpgrade to Zoom Rooms for Conference Room for Windows version 5.3.0 or later. If immediate patching is not possible, avoid running the installer with elevated privileges unless necessary, and ensure proper deployment controls are in place.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RoomsApplication
Affected:< 5.3.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Zoom Rooms for Conference Room for Windows is installed
    Open Windows Control Panel > Programs and Features, or run 'Get-WmiObject -Class Win32_Product' in PowerShell, and look for 'Zoom Rooms' or 'Zoom Rooms for Conference Room' in the installed programs list
    Affected if The program is listed in installed programs
  2. Determine the installed version of Zoom Rooms
    Right-click on the Zoom Rooms entry in Programs and Features and select Properties, or check the version in the application itself by clicking Help > About Zoom Rooms, or query the Windows Installer database for the product version
    Affected if The version displayed is lower than 5.3.0 (for example, 5.2.x, 5.1.x, or earlier)
  3. Confirm the installation method used elevated privileges
    Review deployment documentation or check SCCM/management tool logs to determine if the installer was deployed with elevated privileges or run as administrator
    Affected if The installer was run with elevated privileges (as administrator or via SCCM/system deployment)
  4. Check for presence of Internet Explorer spawned during installation
    Review installation logs or event logs for evidence of iexplore.exe processes launched during the Zoom Rooms installation process
    Affected if Internet Explorer was launched with elevated (administrator/SYSTEM) privileges during installation

You are affected if Zoom Rooms for Conference Room for Windows version 5.3.0 or later is NOT installed and the installer was run with elevated privileges.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.3.0 or later
Fixed in 5.3.0
Interim mitigation

Upgrade to Zoom Rooms for Conference Room for Windows version 5.3.0 or later. If immediate patching is not possible, avoid running the installer with elevated privileges unless necessary, and ensure proper deployment controls are in place.

Recommended fix High confidence

Zoom Rooms for Conference Room for Windows version 5.3.0 or later

  1. 1. Verify the current Zoom Rooms for Conference Room for Windows version by checking Help > About Zoom Rooms
  2. 2. Download Zoom Rooms version 5.3.0 or later from the official Zoom download center or your Zoom Room controller
  3. 3. If the installer is managed by SCCM or similar deployment tools, ensure the deployment package is updated to version 5.3.0 or later
  4. 4. Deploy the updated installer to the conference room Windows machines
  5. 5. Restart the Zoom Rooms service after installation completes
  6. 6. Verify the installed version shows 5.3.0 or higher

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Rooms Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing3.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,390
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,224.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-34411 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-34411 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data