CVE-2021-38289
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn issue has been discovered in Novastar-VNNOX-iCare Novaicare 7.16.0 that gives attacker privilege escalation and allows attackers to view corporate information and SMTP server details, delete users, view roles, and other unspecified impacts. NOTE: As of April 2026, the vendor has officially decommissioned the affected legacy endpoints and associated services. The vulnerability is mitigated as the functional logic is no longer operational and the URLs have been removed from production.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysisA sensitive file, directory, or resource is created with permissions more open than it needs, so unintended users can read or modify it. Attackers look for exactly these loose defaults. Remediation is assigning the minimum permissions required and verifying them at install time and at runtime.
General guidance for the incorrect permission assignment class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 7.16.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped- The vendor (Novastar-VNNOX-iCare) has already addressed this vulnerability by decommissioning the affected legacy endpoints and associated services as of April 2026.
- The vulnerable URLs have been removed from production.
- The functional logic that allowed the privilege escalation is no longer operational.
- Verify with the vendor ([email protected] or via security.novaicare.com) that your deployment no longer has access to the deprecated Novaicare 7.16.0 endpoints.
- If legacy endpoints still exist in any environment (staging, development, or legacy systems), ensure they are removed or access is blocked.
Generated from the published advisory — verify against the referenced sources before acting.
There is no version to upgrade to and no patch to apply. Every affected install stays exposed until the vendor ships a fix — or somebody else builds one.
Free. We build fixes in the order the community asks for them — and we’ll tell you the moment this one lands.
We develop and verify an original fix where the vendor hasn’t, from $1,950. Deployed to your staging first — never straight to production.
Scope it with usSee what else the community needs solved on the solutions-needed board.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2021-38289 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2021-38289 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data