Color Laserjet Cm4540 Mfp Cc419a FirmwareOperating system · Hp

CVE-2021-3942

CRITICAL · 9.8 CVSS v3.1 Published 2022-12-12
Fix available
A fix is available. Upgrade to 3.9.9 / 4.11.2.3 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Certain HP Print products and Digital Sending products may be vulnerable to potential remote code execution and buffer overflow with use of Link-Local Multicast Name Resolution or LLMNR.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A buffer overflow vulnerability exists in HP Print and Digital Sending products when Link-Local Multicast Name Resolution (LLMNR) is enabled. An unauthenticated remote attacker could exploit this buffer overflow to execute arbitrary code on affected devices due to improper handling of LLMNR network requests.

MitigationDisable LLMNR on affected HP devices and apply vendor-supplied firmware updates when available. Additionally, network segmentation and firewall rules can limit exposure to LLMNR-based attacks from untrusted networks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Color Laserjet Cm4540 Mfp Cc419a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet Cm4540 Mfp Cc420a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet Cm4540 Mfp Cc421a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet Cm5525 Mfp Ce707a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet Cm5525 Mfp Ce708a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet Cm5525 Mfp Ce709a FirmwareOperating system
Affected:>= 3.0, < 3.9.9
Color Laserjet M578 Mfp 7zu85a FirmwareOperating system
Affected:>= 4.0, < 4.11.2.3>= 5.0, < 5.4
Color Laserjet M578 Mfp 7zu86a FirmwareOperating system
Affected:>= 4.0, < 4.11.2.3>= 5.0.0, < 5.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm device model is affected
    Identify the exact product model number (CC419A, CC420A, CC421A, CE707A, CE708A, CE709A, 7ZU85A, or 7ZU86A) from the device label or management interface
    Affected if Model number matches one of the eight listed affected product numbers
  2. Check firmware version for Cm4540 or Cm5525 series
    Access the printer web interface or control panel to view the installed firmware version. For CC419A, CC420A, CC421A, CE707A, CE708A, CE709A models, compare the version to the range >= 3.0 and < 3.9.9
    Affected if Firmware version is 3.0 or higher but below 3.9.9
  3. Check firmware version for M578 series
    Access the printer web interface or control panel to view the installed firmware version. For 7ZU85A and 7ZU86A models, compare the version to the ranges >= 4.0 and < 4.11.2.3, OR >= 5.0.0 and < 5.4
    Affected if Firmware version is 4.0 or higher but below 4.11.2.3, OR 5.0.0 or higher but below 5.4
  4. Verify LLMNR is enabled
    Access the printer network settings or web management interface and locate the LLMNR (Link-Local Multicast Name Resolution) setting. Check whether it is turned on or enabled
    Affected if LLMNR is currently enabled on the device

Device is affected if it is one of the eight listed HP Color LaserJet MFP models, runs a firmware version within the specified vulnerable ranges, AND has LLMNR enabled - all three conditions must be true.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 3.9.9 / 4.11.2.3 / 5.4 or later
Fixed in 3.9.94.11.2.35.4
Interim mitigation

Disable LLMNR on affected HP devices and apply vendor-supplied firmware updates when available. Additionally, network segmentation and firewall rules can limit exposure to LLMNR-based attacks from untrusted networks.

Recommended fix High confidence

Firmware version 3.9.9 or later for Cm4540/Cm5525 series; Firmware version 4.11.2.3 or later OR 5.4 or later for M578 series

  1. 1. Identify the exact model number and current firmware version of the HP Laserjet MFP device
  2. 2. Navigate to HP Support (support.hp.com) and search for the specific product model
  3. 3. Locate the firmware download section for the device
  4. 4. Download the latest firmware version: for Cm4540/Cm5525 series - firmware version 3.9.9 or later; for M578 series - firmware version 4.11.2.3 or later, or version 5.4 or later for the 5.x branch
  5. 5. Follow HP's firmware update instructions, typically involving uploading the firmware file through the device's embedded web server (EWS) or HP Web Jetadmin
  6. 6. After update, verify the firmware version has been successfully upgraded
  7. 7. Consider disabling LLMNR in the device network settings as an additional mitigation if firmware update is not immediately possible
Caveat Firmware updates on HP MFP devices typically require downtime and should be tested in a staging environment before production deployment

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Color Laserjet Cm4540 Mfp Cc419a Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA2.0 h
20.0 hours of engineering $3,500
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-3942 in production — separate from our analysis above.

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What this is

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What belongs here
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  • Version or environment caveats, and links to real fixes
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  • No spam, self-promotion, credentials, or personal data